Technology

There's never a good time to expose customer data, but the incident Amazon disclosed Wednesday could upend two major events: Black Friday/Cyber Monday and a reported effort to get merchants to accept Amazon at the point of sale.

When companies cling to outdated methods of payment processing, the results is a highly fragmented consumer experience. It also adds unnecessary administrative costs and decreases efficiency, writes Jeffrey Brown, president of VPay.

MyBucks and its New Finance Bank subsidiary have opened 4,200 digital banking accounts and provided 72 loans at a Malawi branch said to be the first of its kind in a refugee camp.

Across all age groups, many consumers still prefer shopping in stores for various reasons. But even when going into a brick-and-mortar store, these consumers don't leave their digital habits behind; many still prefer to pay by mobile or wearable when the option presents itself.

From digital assistants and new branching strategies to revamped hiring processes and improved cybersecurity, these are the winners of the 2018 Best Practices Awards.

In a push to be on the leading edge of technology, Tennessee-based Enrichment Federal Credit Union launched a service through Amazon's Alexa by first making sure employees knew what to do.

Ron Quaranta and Steve Ehrlich with the Wall Street Blockchain Alliance talk about what’s working and what’s not with financial services blockchain projects.

Millennials may have earned the reputation for doing all of their shopping on smartphones and tablets so they can pay from wherever they are, but a growing body of research suggests that most prefer shopping in brick-and-mortar stores.

Black Friday and Cyber Monday up the ante for payment crime, but there are steps retailers and payment companies can take, according to OneSpan’s Will LaSala.

Paysafe has partnered with Paytm Canada, the Toronto-based division of Indian mobile payments juggernaut Paytm, to improve the capabilities of Paytm's Canadian app, which currently supports utility and bill payments.