Retail & Commercial

Only 4% of consumers changed banks last year, according to J.D. Power. Behavioral psychologist Wei Ke explains why consumers are so reluctant to move their accounts and what other banks can do to convince them to switch.

Mainland-based credit unions with operations in the territory witnessed a surge in auto lending after Hurricane Maria ravaged the island but demand for these loans seems to be ticking down.

Both Democrats and Republicans devoted considerable time at a House Financial Services Committee hearing last week to lamenting how the accounting standard will hurt small lenders.

Although higher corporate debt could hurt the economy, Federal Reserve Chair Jerome Powell argued changes made since the last crisis will guard against a meltdown.

American Bank & Trust opened after organizers raised more than $22.5 million.

Otoe-Missouria Federal Credit Union in Red Rock, Okla., was designated as a low-income institution.

The Bay Area is a booming market with a limited number of smaller banks. The high premium Presidio is receiving from Heritage Commerce might spark more M&A activity.

A Wells Fargo customer was interrogated, fingerprinted and mistakenly arrested for check forgery after a series of mistakes on the bank's part. He was cleared, and Wells says it made an error, but they are now fighting in civil court.

From data analytics to focusing on a service culture and more, here's a look at how technology is radically remaking lending.

In the wake of the economic crisis, Paul Volcker called automated teller machines the last financial innovation that improved society. A decade later, their popularity is slipping.