Retail & Commercial

Mary Kate Loftus spearheaded a $131 million digital initiative to improve the customer experience, deepen relationships and attract more of HSBC’s target consumer segments. She was one of our Digital Banker of the Year finalists for 2018.

Hurricane Maria left behind a shattered Puerto Rico. Camille Burckhart and her technology team at Banco Popular found that they were uniquely positioned to help people rebuild. She has been selected one of our Digital Banker of the Year finalists for 2018.

Here's a look at eight deals, why they were significant and why many more are expected.

Add S&T Bancorp to the list of lenders that appear to have exposure to a Pennsylvania fuel supplier dealing with alleged employee fraud.

Talking with Shari Van Cleave, head of Wells Fargo Digital Labs; Citizens Financial makes a big move in mortgages in purchasing Franklin American; a rewards blockchain could give Amex access to a wealth of customer data; and more from this week's most-read stories.

With a lighter compliance burden, small banks could shift tech spending to customer-facing innovation.

A lack of talent, capital and good business planning proved fatal for bank organizers in California and Georgia.

Hilton Capital Management wants National Bankshares to buy back stock or declare a special dividend.

There are so many reasons — the credit cycle, the plight of small banks or competition from Amazon and foreign banks — that the head of JPMorgan could live to regret that statement.

Amid rising interest rates and vehicle costs, longer loan terms and more, credit union auto lenders have two paths they can take to manage the challenges and opportunities that lie ahead.