Retail & Commercial

Founders of the startup digital bank Cogni say they have the formula for reaching Uber drivers and the like, but observers warn it's a group that won't be easily won over.

There are signs that commercial loan demand finally picked up in the second quarter, but banks still face some obstacles.

BluCurrent CU launched video banking in 2012 in the hope new technology would be cheaper long-term than additional staffing, and the credit union has seen strong growth as a result.

The payments processor has pulled its submission to the FDIC to become a depository bank but says it plans to make a second attempt soon.

The leader of an Ohio mutual is urging his peers to follow the lead of credit unions by forming groups to share technology and collaborate on lending and deposit gathering.

Consumer advocates are urging local governments and courts to consider a person’s ability to pay before assessing fines and fees for such infractions as unpaid traffic tickets. Such changes could help low-income households avoid bankruptcy — and perhaps even make them more bankable.

Virginia National will set aside up to $950,000 to cover losses after ReliaMax, a firm that issues surety bonds for student loans, was placed into liquidation.

When bank customers are treated poorly by branch employees, it can damage the relationship even if the specific issue is effectively resolved.

A first-in-the-nation ordinance, passed by the city council in the wake of the Wells Fargo scandal, would require banks that want the city’s business to reveal if they have sales quotas for employees. It remains to be seen, though, whether Mayor Eric Garcetti will sign the measure into law.

The Albany, N.Y. based credit union announced the program just in time for the Fourth of July.