Retail & Commercial

The financial crisis gave Mary Navarro an unprecedented opportunity to change banking for the better — and she delivered.

George Sutton, now an attorney in Salt Lake City, will sit on several Glacier Bancorp committees, including audit and compliance.

Cynthia Blankenship, an executive at Bank of the West in Grapevine, Texas, has been a regular in Washington for years fighting for regulatory changes. She is encouraging other bankers to do likewise.

Workers CU is the latest to make direct deposit funds available to members before the the electronic funds transfer is complete.

Congress may soon try to limit the personal identifiable information that companies and the government can collect on consumers based on their reaction to the massive data breach at Equifax.

The Consumer Financial Protection Bureau said Wednesday that it would give mortgage servicers more time to notify distressed borrowers who have asked not to be contacted about the collection of their debts.

Backpacks for kids in summer camp, housing assistance for a veteran of three wars and other ways credit unions are giving back to the communities they serve.

The bank plans to contact all customers who paid fees for rate lock extensions during a three-and-a-half-year period and to refund any who believe they should not have been charged.

Verba's two-decade career at one of the East Coast's fastest-growing banks began with an old-fashioned letter to a local bank when she was in her late 40s and an epiphany about work-life balance.

One of the missteps in banks’ attempts to build productive sales and service cultures is overemphasizing sales processes and tactics while underappreciating product knowledge.