Retail & Commercial

With initiatives like its adoption of Touch ID last year, Chase is setting the bar for the industry on digital innovation.

In this quick Q&A, Gavin Michael, the 51-year-old head of digital for JPMorgan Chase's retail unit, talks about his favorite apps, his love of pen and paper and the technology he is most excited about.

The 2016 Digital Bankers of the Year, selected by the tech journalists at American Banker, are helping their organizations redefine the customer experience as people rely more on their phones and less on face-to-face interactions to transact. Through their efforts, customers are getting into their accounts faster, sending money more easily and enjoying better digital experiences overall.

Carver Bancorp in New York has entered into a formal agreement with the Office of the Comptroller of the Currency that includes mandates tied to the Bank Secrecy Act and commercial real estate.

Paragon Commercial could raise up to $29 million when the Raleigh, N.C., company conducts its initial public offering.

The $2.5 billion-asset company disclosed in a regulatory filing Friday that Martyn Pell, president of its First Community Bank, had resigned, effective immediately.

While many of the nation's biggest banks provide live streams of their shareholders meetings, many midsize institutions do not. Investors are urging more institutions to webcast those gatherings, based on a belief that doing so will increase transparency.

Credit bureau TransUnion is diversifying its online security services with a strategic partnership announced this week with Dashlane, provider of a fast-growing password-management platform.