Retail & Commercial

Favorable treatment under upcoming Consumer Financial Protection Bureau rules has led banks to signal interest in small-dollar loans. But if they can serve the market profitably, why aren't they already doing it?

A pair of Massachusetts thrifts have bought insurance agencies.

Green Dot agreed to split the roles of chairman and chief executive officer. Steven Streit is the current CEO, while an independent chairman will be named after the 2016 annual meeting, the prepaid debit-card company said Monday in a statement.

Complaints against debt collectors filed with the Consumer Financial Protection Bureau dropped last month from 3,505 complaints in March to 2,816 complaints in April, a 19.7% decrease.

Fifth Third Bancorp has hired Citigroup's Melissa Stevens to the newly created position of chief digital officer and head of omnichannel banking.

Too many fintech companies are selling superficial products. Entrepreneurs need to start solving hard problems and offering real value.

PacWest Bancorp in Los Angeles is the latest bank to exit its loss-share agreements with the Federal Deposit Insurance Corp.

BBCN Bancorp in Los Angeles will rebrand itself as Hope Bancorp after buying Wilshire Bancorp. The $8.1 billion-asset BBCN also plans to change the name of its banking subsidiary to Bank of Hope after the deal closes.

Steve Streit founded the nation's largest prepaid card issuer and took it public during a long tenure as CEO. Now he's locked in a nasty fight to keep his job and defend his reputation.

As more fintech companies seek bank charters in the U.S., acquiring a community bank is one potential option.