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Microfinance lenders focus on the customers that many banks don't want — yet. By paying attention to what's on the minds of executives working in this sector, bankers can get some insight into this untapped market.

We asked microfinance organizations around the country — all of them founding members of Credit Builders Alliance — about the challenges they face, what they wish banks would do differently, and even what they are reading. Here are some of their responses.


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