Special Program Root Tag

As part of American Banker's Most Powerful Women in Banking and Finance program, we have selected five Top Teams for 2022.

For Marianne Lake, innovation is not a straight line. "You can zig, you can zag, you can bob, you can weave, you can iterate and that's how you get to the right place," Lake said during a moderated discussion held on JPMorgan Chase's "Women on the Move" leadership day in October 2021.

The consumer and community banking division at JPMorgan Chase surpassed $1 trillion in deposits in 2021, up 51% from 2019. But while the New York-based bank is the biggest in the U.S., serving more than 66 million households, customers should feel the bank is unique for them, Jennifer Piepszak, co-CEO of consumer and community banking, said during the bank's "Women on the Move" leadership day in October 2021.

Making banking easier for every customer is the mission of Mary Mack, who leads 67,000 employees in Wells Fargo's consumer and small-business banking division. Last year, Mack led the app's relaunch, making it easier to use and more secure for Wells customers. "There are alerts and speed bumps along the way to prevent fraud," she says.

When Nandita Bakhshi took a job as a part-time bank teller in 1986, she found an environment far removed from today's. "The expectation for anyone who didn't fit expectations was to conform as best we could to a very narrow definition of 'professionalism,' " says Bakhshi, who took the teller job after moving from India to the U.S. to support her husband's academic career. "Times have changed," she says.

In her fourth year as CEO of City National Bank, Kelly Coffey is expanding the types of lending her bank offers while also increasing diversity in her leadership team. Since Coffey was named CEO in February 2019, business has grown substantially.

As U.S. Bancorp's vice chair and chief administrative officer, Kate Quinn is leading a $573 billion-asset company she says is focused on "meeting customers where they are and how they want to do business." Quinn joined the bank in 2013 and was appointed to the chief administrative role in 2017.

Stephanie Cohen has been at Goldman Sachs for more than 23 years. She started as an analyst in 1999 and has held a series of leadership positions in mergers and acquisitions. In January 2021, she was appointed global co-head of consumer and wealth management.

The Regions Bank website has many of the financial education features consumers have come to expect from banks: information about banking, saving for college and saving for retirement.

As KeyBank relies more heavily on automation and cloud-based services, Amy Brady knows the bank will need more engineers. But she also wants more diversity in the engineering group, which has lagged the national average of 8% for Black engineers.

BMO Financial Group is poised for a dramatic expansion of its U.S. banking business later this year when it closes on its $16.3 billion acquisition of Bank of the West, the U.S. operations of BNP Paribas. Laying the groundwork for the merger is Erminia "Ernie" Johannson, BMO's group head for North American personal and business banking.

For much of last year, Titi Cole wore multiple hats. She was head of operations and fraud prevention for Citi's consumer bank, where she launched new fraud-detection capabilities, strengthened risk controls with enhanced governance oversight for issue and third-party management, and invested in controls automation and digital monitoring.

Sandy Pierce was in the midst of transforming how Huntington Bank delivered advisory services when her counterpart in the company's community banking unit left for a new job.

Dorothy Savarese stepped down this year as president and CEO of Cape Cod 5, the bank she led for 17 years. But as executive chair of the bank in Hyannis, Massachusetts, her schedule remains packed even if it's more compact.

Yie-Hsin Hung, one of the few female CEOs in the asset management industry, has made it a priority to address issues of global warming and social inequality at New York Life Investment Management.

Glenda Pedroso has spent her entire 35-year banking career in Miami. But in her new position at Northern Trust, she's doing a lot more traveling.

Florence Pourchet has been with BNP Paribas for 30 years, and is the bank's most senior female executive in the Americas. She has been the regional head of the bank's ESG initiatives since 2011.

After filling various roles at the Columbus, Georgia-based bank for almost 20 years, Liz Wolverton was tapped to lead the consumer bank in December 2021.

Last year, HSBC USA made the decision to exit its U.S. mass market retail banking business. Kavita Mahtani, CFO of the Americas for HSBC, played a crucial role in the process.

It was a strong first full year for Kristy Fercho, who was named head of Wells Fargo home lending in July 2020, landing her the top spot on the Most Powerful Woman to Watch list.