Bank technology

Combing through data to find people who’ve paid for something twice or left their cash at the ATM helps the bank build goodwill with customers, says analytics chief Christian Nelissen.

Regions Financial in Birmingham, Ala., said its longtime head of operations and technology, Cindy Rogers, will retire at the end of the year.

So many banks are running systems that were implemented before 1984, the year Mark Zuckerberg was born. They’re going to be dead meat in the age of real-time connectivity in the near-free world of today’s mobile Internet.

NerdWallet said former Citigroup banker Simon Williams is joining the consumer finance startup advised by Vikram Pandit, swelling the ranks of senior financiers helping the company.

UniRush's transition to a new processor caused major service interruptions for users of its popular RushCard prepaid products.

While migration to cards with chip technology should help mitigate card fraud, additional steps by retailers and more layers of security are needed.

Deutsche Bank has appointed Kim Hammonds to its management board and promoted her to chief operating officer.

Housing finance reform in Congress is stalled, but Fannie Mae and Freddie Mac (often under pressure from their regulator) are forming partnerships, developing new products and finding ways to share risk with the private sector to correct flaws in the housing system.

Two new apps, Penny and Sense, highlight customers' most pressing and interesting financial information without making them search for it. The apps, inspired by Google Now, come as banks worldwide try to provide more sophisticated mobile features.

In buying Germany's Wincor Nixdorf, Diebold would not only be eliminating a rival — it would also gain new technology and retail relationships vital to its success in an economy that is growing much less reliant on plastic cards.