Bank technology

Its One Ally strategy is meant to help the bank with personalization and cross-selling.

U.S. financial institutions should look to the U.K. for tips on fighting real-time payments fraud.

The bank hasn't explained why person-to-person payments, bill processing and account-transfer services went down for parts of two days this week. But observers suspect glitches in its legacy systems could occur at other financial institutions and increasingly affect real-time payment networks.

Artificial intelligence and machine learning are already revolutionizing some elements of the business, but a human ability to "read between the lines" will always be needed.

As we recognize National Disability Independence Day, it is a moral and ethical obligation to ensure that financial institutions remove barriers that hinder the financial independence of individuals with disabilities.

BMO Financial Group will enable payments, hold deposits and more for Grounded Technologies, a company that sources funding for banks from a diverse mix of asset managers.

The era of banks being customers' sole source of financial services is long gone, and regional banks need to accelerate their adjustment to that fact.