Bank technology

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

An 11-page paper by the agency signaled its intent to take a higher-profile role in ensuring that regulators are not inappropriately hampering banks' adoption of new technologies to reach customers, while also keeping an eye out that institutions are able to handle the risks involved.

Despite email filters and training programs, bank customers still click on fake emails and malicious links at an alarming rate. Newer technologies and methods hold promise for getting phishing under control.

Bank of America appears to be retaining more deposits from recent branch sales, using technological advancements to keep customers despite the lack of a physical location.

First Data paid Chief Executive Frank Bisignano $51.6 million in 2015, almost twice what his former boss, JPMorgan Chase CEO Jamie Dimon, received last year.

A white paper released Thursday said the agency might issue new guidance on fintech product development, third-party risk management and new products targeting the underbanked; streamline its licensing procedures; and appoint experts on "responsible innovation." It is still deciding whether to open an office dedicated to monitoring the fintech sector.

To help make instant payments a reality, regulators here and abroad should encourage multiple approaches, thus avoiding the temptation to mandate a single solution.

Regulators are right to target overdraft and other fees as obstacles to banks offering affordable checking account options, but that’s just the beginning in developing transactional products that work for consumers.

More than half of all U.S. households have suffered a "financial shock" in the past five years. Some say mobile apps could help users brace for — and recover from — such setbacks.

Optimizing content for the mobile browser home page and its app is one of several changes Wells Fargo has been making this quarter. The updates underscore the growing importance of mobile.

Ryan Singer, CEO of startup Blockchain Health, explains how blockchain, multisignature and device ID technologies could give consumers greater control over their personal information — in this case, medical data — in the second part of a three-part conversation.Part I: 'Everyone Is Less Secure Over Time'

The ability to program value exchanges without risk of censorship, moderation or theft gives smart contracts a leg up in servicing users who lack a mainstream banking association.

Model legislation in the works would give state legislatures a template for regulating virtual currency businesses. The Treasury is lobbying against clear exemptions for firms that don't control customer funds.

In many cases, customers aren't staying with a bank's brand because they are satisfied. They are staying with the brand because it's too hard to leave.

Wells Fargo has agreed to pay the state of California $8.5 million to settle a probe into its failure to tell consumers it was recording their calls.

The Depository Trust & Clearing Corp. and Digital Asset Holdings are targeting the repurchase agreement market as the latest use case for a blockchain solution.

The U.K. bank's new business unit takes advantage of the massive amount of data it stores to offer a new array of products and services, including managing customers' digital identities.

San Francisco Fed President John Williams discusses the potential for new fintech products to make predatory lending easier, whether big banks need to be broken up, and the likelihood of another recession.

Banks have to know a lot about their customers, who generally trust them to keep personal information secure. Who better to serve as digital identity providers in a post-password world?

Though the use of a digital identity may take years to go mainstream with consumers, BBVA Compass is thinking about the role that banks should play and taking steps toward being part of the solution.