Bank technology

Banco Bilbao Vizcaya Argentaria, Spain's second-biggest bank, replaced its chief financial officer of 12 years as part of a shake-up of its structure that includes creating a new digital banking unit.

Xerox is repurposing its Safe Courier app, which lets people scan and send financial documents like loan applications and tax paperwork on their smartphones, for the financial services industry.

Wells Fargo, a longtime laggard in the ultracompetitive credit card market, has been developing two new credit cards with partner American Express. Executive Brent Vallat also explains how a new bankwide rewards program could help its credit card growth.

Amazon.com was the virtual guest of honor this month at the Retail Banking 2014 conference. Top bank executives repeatedly cited the Internet giant's success at using data and technology to better serve — and profit from — customers.

Big Blue is trying to combine the products of several security-tech companies it has bought in recent years into a fraud detection system that compliance-minded banks want to buy. The challenges facing the vendor and its clients overlap considerably.

The ATM maker Diebold has deployed a machine at Diebold Federal Credit Union that operates without a card reader or PIN pad.

T-Mobile's flexible pricing strategy is forcing its major telecommunications competitors to change. Bankers should take note, given the carrier’s recent foray into financial services.

Q2 Holdings, a digital banking vendor targeting regional and community banks, made an initial public offering Thursday.

Bankers should view complaints on sites like Facebook and Twitter as an opportunity to publicly score points with customers.

The fraud-fighting EMV chips that are a card-industry standard in Europe finally appear to be on the verge of becoming one in the U.S. Editors discuss why now and what the diffusion of the technology will mean for bankers and merchants.

Citi Private Bank has quietly overhauled its app for customers with at least $25 million in net worth in recent weeks.

Thomson Reuters has launched a new client identity management solution for financial institutions that is designed to help them meet Know Your Customer regulatory requirements worldwide.

With free credit scores becoming ubiquitous, firms like CreditKarma – armed with $85 million in new funding – Quizzle and Credit Sesame seek to offer new services to advice-starved consumers.

Consumer advocates clashed with representatives of the data broker industry about whether to regulate certain kinds of credit scores and other data that may fall in between the cracks of existing laws.

While big banks are trying to recruit more employees with engineering and technology expertise, they are often losing out to startups and tech giants like Facebook and Google. American Banker editors discuss the perks, better compensation and cultural changes that banks would need to offer to get ahead in the war for talent.

Over half of Americans blame Target and Neiman Marcus for the recent data breaches suffered by their customers and think merchants should prevent future incidents, according to a national survey commissioned by Feedzai.

The Consumer Financial Protection Bureau's new examination procedures for mortgage originations include strict quality controls for mortgage documents.

There is a lot of work to be done behind the scenes before Citizens can become independent of Royal Bank of Scotland, including the establishment of new technological, administrative and financial reporting systems, CEO Bruce Van Saun says.

Cybersecurity firm Trustwave has acquired Cenzic, a company that helps organizations test their applications' vulnerability to hacker attacks.

The organization that runs the automated clearing house network wants to phase in same-day payments in three stages. The move follows the defeat of a similar plan in 2012.