Bank technology

The new online savings account Dream adds to the online bank's existing savings and CD mix and comes with some twists: deposit restrictions and goal-based account tools expected to come by yearend.

Target, the second-largest U.S. discount retailer, cut its U.S. unit's fourth-quarter forecast and said the recent security breach affected more people and more information than previously thought was taken.

Community banks should let big banks take the lead on technology R&D, learn to quickly copy the best of what they come up with and outdo them on customer service, say executives of Rockville Bank, including its new virtual banking chief, Donna Patel.

The New York company believes that "delighting customers" with an electronic birthday greeting will translate into more business, says its executive in charge of consumer and community banking.

Visa and MasterCard have little real interest in implementing effective security because they don’t absorb fraud losses.

DBS Bank in Singapore has committed to using IBM's Watson technology for three years and plans to spend about $11.8 million on it; Nedbank in Southern Africa has also agreed to begin using the high-end business intelligence system, IBM announced Thursday.

Regulatory uncertainty and a recognition that data is still siloed and controls are not what they should be are driving many banks to continue heavy investment in risk-related technology, IDC analysts find.

Fearless forecasts from BankThink's stable of industry veterans, experts and critics.

JPMorgan Chase promoted longtime spokeswoman Kristin Lemkau to become its new chief marketing officer this week. Lemkau seeks to offset the bank's bad press, figure out a better digital-marketing strategy and improve its social-media presence after the #AskJPM Twitter debacle, she says in an interview.

Data locked in silos and the lack of a common customer identifier that could link accounts were to blame for JP Morgan Chase's failure to identify Bernard Madoff's massive fraud, according to an article in Wednesday's Wall Street Journal.

Regions Bank's newest appointment scheduling feature highlights how banks are using technology to tie online and offline channels and transforming branches into better sales and services hubs.

The new year will bring an end to big regulatory settlements with banks, a sharp drop-off in the number of branches across the industry, increased use of biometric technology and a breakthrough in banks' use of big data. American Banker editors discuss these and other predictions for the year ahead in banking.

Mobile banking services hold serious sway over small business owners, according to a new study.

BNY Mellon Asset Management has selected a data management platform by financial information services company Markit.

Aggressive sales and performance goals could be a case of Big Data Gone Wild.

Title insurance company Fidelity National Financial is forming a new mortgage technology and services subsidiary called Black Knight Financial Services from its ServiceLink division and very recent acquisition Lender Processing Services.

Banking is increasingly a data-driven business. By creating a shared data and analytics utility, community banks could glean valuable insights on their business currently available only to large institutions.

A computer glitch at PNC Financial (PNC) last week delayed overnight processing for some customer transactions.

Wolters Kluwer Financial Services has acquired financial analysis and credit risk management software provider Financial Tools.

Whatever one thinks of it as a currency, the Bitcoin payment network sets a noble example for its transparency, says Dave Birch of Consult Hyperion. Yes, transparency. While users may transact anonymously or pseudonymously, Bitcoin boasts a public, real-time, detailed ledger of all transfers between account numbers - a stark contrast to the opaque legacy payments system.