Bank technology

Staff in the call centers and elsewhere are fed current information about the customer's holdings and activity throughout the bank and suggestions about what to advise or offer in that moment.

Lendio, a Utah startup that has served as an online small business loan lead generator for banks, has expanded its services to include a management tool designed for small business lending departments.

MasterCard is rolling out a service to allow its corporate clients to monitor and control travel costs.

CFPB director Richard Cordray told attendees at the American Bankers Association's annual conference that the bureau will be flexible with banks that make "good faith" efforts to comply by January.

Online investment management service Betterment LLC will acquire ImpulseSave, a startup that designs software meant to encourage people to save.

Former Amex executive David Bonalle has created an analytics center of excellence and is ensuring that every major decision at the bank is backed up with numbers.

The person-to-person payments market is heating up and has banks going head-to-head with a pack of crafty upstarts. At stake is a service that, after numerous false starts, may be on the verge of replacing cash for a wide range of transactions.

Customers want to bank in the most convenient way for them. Banks don’t need to close their branches necessarily, but they certainly must transform them to address this fundamental shift in behavior.

Silicon Valley Bank is sponsoring workshops on both coasts to teach computer programming skills to middle school and high school students.

Banks continue to spend big bucks to develop secure mobile banking apps for various platforms. But some day soon the web browser may offer equal security at a fraction of the cost.

The smartphone blog Android Police has discovered several latent features buried in the code underlying the software for Google’s wearable computer. Among them are panoramic image capture (suitable for check imaging), a stopwatch, and commands to play music or games.

BB&T has introduced a contemporary twist on teaching leadership to employees and students: a mobile gaming app with medieval characters. The app is the latest example of how banks are deploying gaming tactics to engage an audience.

Zumigo, which detects fraud by authenticating mobile devices, debuted its Assure security products, this week.

SaveUp announced Wednesday evening the personal finance startup's first native app for iPhone.

BOK Financial Corp. (BOKF) in Tulsa, Okla., is launching an online mortgage sales channel that will allow the company to reach prospective home buyers in all 50 states.

An executive order in February called cyberthreats one of the most serious national security challenges our nation faces. Too bad most cybersecurity personnel were furloughed as part of the shutdown.

Citi announced Wednesday the tablet edition for its commercial banking portal, CitiDirect BE Tablet.

When Hampden Bank was converting to a new online banking provider, the Massachusetts community bank bought an app for its core to make online enrollment easier for customers.

Former Citigroup executive Gordon Baird plans to launch an application at Independence Bancshares that ties together mobile banking and real-time processing – a technology that some industry experts say could revolutionize banking.

The second generation of RBS Citizens' home-grown app for businesses adds useful cash management features.