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With a 98% retention rate, USAA Federal Savings Bank seems to have little room to improve customer service. But it's spent the past two years and millions of dollars overhauling systems to do just that.
July 11 -
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The credit union is enabling its 14,000 members to access a document automation solution called TotaleAtlasWeb through its home banking portal, which is provided by PM Systems Corp.
July 8 -
Many consumers don't know what near-field communication is, but the services the technology enables are becoming quite popular. That puts an onus on mobile payments projects that use NFC to move beyond disputes over revenue and other issues.
July 8 -
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WikiLeaks supporters briefly regained access to Visa's payment gateway in a series of rapid midweek developments, but by Friday the gateway closed again.
July 8 -
WikiLeaks supporters briefly regained access to Visa's payment gateway in a series of rapid midweek developments, but by Friday the gateway closed again.
July 8 -
PayPal revolutionized how consumers pay for goods online. It's not about to be usurped by the mobile payments movement.
July 7 -
PNC Financial Services Group Inc. is planning to provide a mobile banking app by October for customers of its Virtual Wallet account that use smartphones running Google Inc.'s Android software.
July 7 -
EBay Inc. is building on the mobile payments strategy of its PayPal unit with its $240 million deal to buy Zong Inc., a company that lets consumers charge purchases of digital goods to their wireless phone bills.
July 7 -
Morgan Stanley Smith Barney says two CDs containing personal information on 34,000 investment clients were lost in transit to a government office.
July 7 -
The emerging U.S. mobile-payments market could face some resistance from consumers who are worried about fraud, according to new research.
July 6 -
Geezeo Inc., announced a partnership on Wednesday with Sharetec Systems Inc. to offer its online banking and personal financial management services to Sharetec's credit union clients.
July 6 -
Yodlee Inc. said Wednesday that it has surpassed 30 million registered users for its products and services.
July 6 -
Arizent -
The email addresses and unencrypted passwords of all 300,000 of a Groupon subsidiary's users have been exposed, StorefrontBacktalk reported June 30.
July 6Arizent -
A growing number of lawsuits over data breaches could place more liability on the companies behind the software that was exploited in the attacks and thus force an increase in security, Ars Technica reported Friday.
July 6Arizent -
Twenty-seven usernames and encrypted passwords, supposedly for an Apple Inc. website, were posted online over the weekend with a warning from the hacker group Anonymous, according to an article Computerworld ran Monday.
July 6Arizent -
Many financial institutions and other companies have started to rely on Twitter as a trusted channel for communication, so it was odd to see an official Fox News account fall victim for about 10 hours before the company regained control.
July 6Arizent - Arizent
