Bank technology

More and more bank managers are slowly coming around to the fact that thousands of conversations are occurring online every day about their brands, and not surprisingly, many of them aren't very nice.

The parent company of the marketing firm Epsilon said potential client losses are the biggest risk it faces from a data breach that exposed customers' email addresses.

Many small-business owners in search of online banking and cash management services are turning to third-party vendors, which are innovating in those areas faster than banks.

The parent company of marketing firm Epsilon said Wednesday that potential client losses are the biggest risk it faces from a data breach that exposed customers' email addresses.

Fiserv Inc., of Brookfield, Wis., on Wednesday said more than 3,300 financial institutions are using its remote deposit capture services.

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A San Francisco company has introduced a system designed to facilitate deployment of near-field communication payments and other contactless services by resolving fragmentation and interoperability issues.

The mobile payment venture Isis is shaping its first major test around a lesson banks have learned with contactless payments: To change the way consumers pay, a payment system should change the way they pay to get to work.

Google and the FTC reach a settlement over violations of its own privacy policy; authorities in Frankfurt arrest six people in a widespread coin fraud ring; and more.

Mortgage banks must adapt their strategies to stay competitive. They must leverage all forms of social media to their advantage and convey their value proposition in a consistent and persuasive fashion.

Isis, the mobile payment venture founded by AT&T Inc., Verizon Wireless and T-Mobile USA, said it is opening up its network and preparing for a pilot next year.

Citigroup Inc. said Monday that its global transaction services division has received the bank readiness certification from the international bank consortium Swift.

Hyperion Bank in Philadelphia, Pa., said Monday that it is using Open Solutions Inc.'s DNA core processing system.

The ATM Industry Association has replaced the phrase "ATM Independent Sales Organization" with IAD — Independent ATM Deployers.

Vasco Data Security International Inc. has purchased the identity and access management provider Alfa & Ariss BV.

The announcement resolves the question of what would happen to those operations when VeriFone Systems completes its purchase of the remainder of Hypercom.

Another major security breach, this time at the email marketing company Epsilon, has underscored the threat banks face when they outsource services that are not normally considered sensitive.

During times of transformational change the governance structure and process tends to get complicated. In my experience, these programs require full dedication and adoption of four features.

Though still in the nascent stages of adoption, some new online payment services aimed at driving transaction volume over the ACH network are starting to have an effect.