Banking

After a data theft, Summit Community Bank deployed an automated dispute resolution system to process complaints faster.

Magyar Bank converted to a new core system to improve customer onboarding and compliance, which had become cumbersome under the legacy system.

BNY's Suresh Kumar and Allen Cohen are driving a data managemet project that aims to change user experience. Like other banks, it's under pressure from data-savvy competitors.

Banks had nothing to do with the controversial video that sparked this fall's denial of service attacks. But this is a hard concept to grasp for those who don't understand freedom of expression.

Financial startups and banks are crafting mobile apps that help protect consumers from their spend-happy selves.

This fall's cyberhacktivist attacks at banks such as Bank of America, PNC, and Wells Fargo has tech and risk minds working on locating the next threat, and conjuring up frightening scenarios.

Despite the hand-wringing over destributed denial of service attacks, this is a cyber battle that can be won. Here are some of the best ways to fight back.

Its prepaid card partnership with Amex dips another toe into financial services.

Security is a big concern when it comes to cloud computing. We detail steps that can mitigate the threat.

Gamification is coming to programs that train debt collectors.

CTPartners' Robert Both says the retail banking environment is changing, and banks need to focus on alternative channels, or risk going the way of Kodak.

Citi's social media guru Frank Eliason says making social media posts mandatory for staff isn't effective.

We speak with Bill Fisher, the founder of Treetop Ventures, about what it takes to win in the Midwest's explosive tech market.

The Riverhead, N.Y., company had vowed to get a handle on nonperforming loans after raising $25 million in September. CEO Howard Bluver has said that Suffolk will focus on growth in coming months.

The National Credit Union Administration has liquidated Women's Southwest Federal Credit Union in Dallas.

National 1st Credit Union has agreed to acquire San Jose Credit Union.

Few legislators will have much appetite for setting bank capital policy, but it would be a gross error to mistake that discretion for lack of interest in what those policies will do to local economies.

TowneBank (TOWN) has hired J.G. Carter, a former SunTrust Banks (STI) executive, to help the Suffolk, Va., company expand its mortgage operations.

Visa Inc. announced adjusted quarterly net income of $1 billion on Wednesday, up nearly 14% from the same period last year, as revenues grew by 15%.

Fundtech announced Tuesday that its payments platform is compatible with two Oracle database products.