Branch banking

The Bank of America branch in Altadena burned down last month. Now the bank must determine whether customers' prized possessions survived.

Executives at the Wilmington Delaware-based bank are optimistic about 2025. Its results in the final three months of last year were hurt by an "isolated" incident in its 26-year-old ATM servicing business.

JPMorgan Chase opened a net 38 sites in the 12 months ended Sept. 30, bucking the branch-closing trend.

As the new year begins, managers across the industry will be setting new goals for their branch bankers. They'll find more engagement and success if they clearly articulate the thinking behind the goal setting.

Orange Bank and Trust in Middletown says it will operate as a boutique commercial bank, focusing on small business, nonprofits and the borough's sizzling housing construction market.

The unionization push by members of the bank's conduct management intake team has been hotly contested. If approved, it would represent a landmark in the effort to organize workers at the $1.9 trillion-asset bank.

Net closings rose to the highest quarterly level in nearly three years. As M&A rebounds, banks are also trimming their physical footprints as customer demand for digital services overshadow in-person transactions.

The inquiry by securities regulators came in response to reporting that bank employees pushed products in ways that misled customers as they sought to meet their sales targets.

Banks like Fifth Third have increased security measures at their branches, while some potential robbers are turning to cybercrime.

Deconsolidation from Seven & i resulting from a reduction of its stake in Seven Bank would make such a scenario more possible, according to CEO Masaaki Matsuhashi.