Branch banking

Paulding County, northwest of Atlanta, is Georgia's second-fastest growing county, but after years of consolidation just one community bank has a branch there.

M&A activity has been going through a slump recently, but despite regulatory challenges and fears of a recession, the appetite for deal-making remains strong.

On the anniversary of the Center for Disease Control's mask guidance, banks and credit unions are striking a balance between health and branch security.

The more employees who can confidently tell their bank's story, the better positioned a bank will be to build relationships and earn business.

A few years ago, banks and credit unions were veering away from drive-up service in their new branches. And then the pandemic hit.

Despite growing up as digital natives, this age group now has more complex financial needs than they can typically handle online.

Senate Banking Committee Chair Sherrod Brown wants regulators to hold public meetings on branch shutdowns in situations where community members request them. His request follows opposition to a closure in a low-income section of Toledo, Ohio.

Like banks, credit unions seek growth in deposits, loans and other products. The starting point for many is to get more members in the door, executives say.

TD Bank estimates it hands out 20 million pens every year. Huntington is getting close to offering its 80 millionth pen. It's a way to get a bank's brand to travel with customers across the globe, but is it worth it?

The 10th largest credit union in the U.S. is expanding its Florida footprint to Orlando.

Bank of Montreal, which just completed its $16.3 billion takeover of Bank of the West, expects to be able to gain share even in U.S. markets where the firm only has a sparse branch presence.

Technology that was seen as best-in-class 10 years ago is practically table stakes for banks today and does not differentiate one bank from another. Branches do.

As customers increasingly do their banking via smartphone apps and online, Santander and Argentine rivals including BBVA Argentina, Grupo Financiero Galicia and Grupo Supervielle, like their global peers, are pushing to close physical locations. But regulators won't let them.

Many in Utqiagvik, Alaska, say they like banking with the country's fourth-largest bank. But they also want more banking options in their town, a reality that rural communities across the United States face.

Bank robberies are becoming a thing of the past in cashless Denmark as the Nordic country recorded its first year of zero holdups in 2022.

Amid high inflation and favorable conditions for job-seekers, several banks hiked their starting wages this year. But even as their labor costs rose, they still found it hard to hang onto employees.

Remote deposit capabilities have vastly improved banking services for residents of villages in western Alaska. But unreliable service means some face difficulties when trying to access their banking apps or make payments.

After focusing its de novo branching plans on the Carolinas in recent years, the Cincinnati-based bank is ready to shift its attention to Florida and — eventually — to Nashville and Atlanta.

Marijuana shops across the U.S. are rushing to find alternative ways for customers to pay after networks that supported a popular workaround to the banking system began to shut down last week.

HSBC Holdings has announced plans to shutter more than 100 of its U.K. branches next year as the bank pushes more of its customers to use its online services.