Career planning

Citizens Financial Group is partnering with IBM to develop a virtual career coach that will use artificial intelligence to help employees set career goals and determine what kind of training they need to develop new skills.

U.S. banks lag the technology, telecommunications and energy sectors in what they pay employees, according to new data. The gap suggests that the industry may not be the acting aggressively enough to remake itself for the digital age.

You might need to call on different strategies to help you advance at each stage of your career, says Linda Verba of TD Bank.

Fifth Third's Melissa Stevens targets millennials with new app. Meanwhile, regulators are accused of ignoring millennials. Plus, a Goldman Sachs wealth manager sues for discrimination.

DeVan Ard will succeed William DeBerry when DeBerry retires in June.

This year's honorees, selected by the editors of PaymentsSource, are responsible for businesses and innovations as diverse as the payments industry itself. They are technologists, entrepreneurs, leaders and influencers throughout the worlds of banking and payments.