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Making customer experience consistently good is a priority, but it's not enough. Great experiences in the future will be tailored to individual needs and preferences.
November 8 -
Trends in commercial real estate lending, which has reached record levels at U.S. banks, are unsustainable, Fitch Ratings warned.
November 7 -
There were some positive signs in the marketplace lender's quarterly results, but it continues to deal with the fallout from a scandal involving executives who falsified data about loans the company was selling to investors.
November 7 -
Gulf Coast Community Bank in Florida agreed to sell itself last month after spending six frustrating years trying to tackle credit issues and angling for a settlement tied to the Deepwater Horizon oil spill.
November 4 -
OnDeck Capital reported its fourth consecutive quarterly loss on Thursday as investors bought fewer loans and the firm was forced to make costly adjustments to its business.
November 3 -
Malvern Bancorp in Paoli, Pa., is planning to open a commercial lending office in a new market.
November 3 -
A new refinance mortgage offered by SoFi and Fannie Mae lets consumers tap into their home equity to pay down student loan debt at terms more favorable than a traditional cash-out refi.
November 2 -
Cathay General Bancorp in Los Angeles has agreed to a community reinvestment plan tied to its deal to buy SinoPac Bancorp from Bank SinoPac in Taiwan.
November 1 -
While big banks have grown more comfortable lending to casinos based on reservations, financial firms have been slower to embrace other Native American enterprises.
November 1 -
Online lenders' struggle with fraud is driving them to join new networks designed to find links between fraudulent loan applications and signs of borrowers trying to obtain multiple loans simultaneously.
November 1