WSECU, a credit union that has replaced tellers with universal agents, offers a case study in how to sell the concept to employees.

Several banks have thrived on failed-bank acquisitions since the financial crisis. Here are the most active shoppers, in terms of the number of failures they have bid on, based on data from SNL Financial.

Customer rewards don’t have to be tied to spending. The set of behaviors that merit rewards is expanding for some savvy banks, as they seek out ways to foster an emotional bond with their customers. Zions Bank is offering perks to young scholars, marathon runners and Broadway fans.

The northeastern regional pays another six-figure severance.

A funding option reopens to smaller banks.

Investment program managers say the trend is working out well for them.

Huntington, JPMorgan Chase uniforms honored by apparel council.

As NYCB approaches $50 billion in assets, editor Heather Landy questions where we've drawn the line designating systemically important financial institutions.

That's what Ally Bank did with its recent campaign marketing retirement products.

The new breed of branch employee can do it all. Does the rise of the universal banker mean that tellers have finally reached the end of the line?

Gold Coast Bank in Islandia, N.Y., announced that Chief Executive Joseph Perri has resigned.

The Ohio Division of Financial Institutions closed Columbia Savings Bank in Cincinnati on Friday.

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Niche banks face a challenge when they consider acquisitions: they want to grow without undermining their specialized business models. First Business in Madison, Wis., worked around the problem by searching far and wide till it found a very similar bank in Kansas that wanted to sell.

Community banks that are looking to complete acquisitions are deciding to go public so they have a stronger currency to offer potential sellers. However, recent IPOs have not performed as well as earlier ones.

FNB Bancorp (FNBG) in South San Francisco is expanding into the East Bay with a deal to acquire Valley Community Bank in Pleasanton.

A recap of the informed opinions (and the discussions they generated) on BankThink this week.

First Business Financial Services (FBIZ) of Madison, Wis., said Friday that it is acquiring the parent company of Alterra Bank in Leawood, Kan., for roughly $30.1 million in cash and stock.

Harvard Illinois Bancorp (HARI) has extended its string of victories against activist investor Joseph Stilwell.

More community banks have begun offering SBA loans nationwide, a smart strategy given improving demand and double-digit premiums in the secondary loan market. Banks moving into far-flung territories have determined that they need highly targeted strategies to be successful — as well as methods for minimizing risk.