Frontline employees shape their own work environments as well as the experiences of their customers — as demonstrated by a trip to the much-dreaded Department of Motor Vehicles.

Freddie Mac's second-quarter single-family funding was the strongest it's been in a year, positioning the company to supplant the coming drop in refinancing with purchase mortgages.

Federal Deposit Insurance Corp. Vice Chairman Thomas Hoenig on Tuesday reiterated his plan for banks that stick to "traditional" banking models and maintain high capital ratios to receive eased regulatory requirements, but added an extra incentive to the mix.

Great Western Bancorp in Sioux Falls, S.D., has named former Federal Deposit Insurance Corp. vice chairman Andrew "Skip" Hove its new chairman.

An Astoria Financial investor is demanding that the Lake Success, N.Y., company explore a possible sale or other ways to increase shareholder value.

TriState Capital Holdings in Pittsburgh has promoted its bank's chief risk officer to bank president.

NCR Corp. said the U.S. Securities and Exchange Commission doesn't intend to recommend enforcement action against the company over 2012 allegations of foreign business violations.

Disclosure of confidential client information by the lead counsel for a group of merchants "fatally tainted" a 2013 settlement with American Express, a federal judge ruled Tuesday, auguring poorly for a similar settlement with Visa and MasterCard.

The first stress tests for regional banks show loan losses closely in line with the postcrisis period. However, an independent analysis suggests losses likely would be even higher.

First Bancorp, OFG Bancorp and Popular Inc. have been trimming exposure to central government loans in recent years to limit their exposure to a financial crisis. Most still bank the island's municipalities, though they have strict underwriting and collateral to protect their interests.

F.N.B. Corp. in Pittsburgh has agreed to buy Metro Bancorp in Harrisburg, Pa.

A U.S. judge rejected American Express Co.'s settlement with merchants over credit card fees after finding the plaintiffs' lawyer tainted the deal by exchanging confidential information with an attorney for MasterCard Inc.

The Consumer Financial Protection Bureau has filed a lawsuit in federal court against a web of payday lending companies, alleging that they collected money that consumers did not owe and falsely threatened consumers with lawsuits and imprisonment.

Foundation Bank in Bellevue, Wash., has taken a $2.9 million charge tied to a fraudulent loan and plans to report a quarterly loss later this week.

SunTrust Banks in Atlanta has streamlined its checking-account product offerings, in a bid to make it easier for customers to choose a product and open an account.

A payday lender that allegedly collected money illegally faces a lawsuit filed Tuesday in federal court by the Consumer Financial Protection Bureau.

Four Oaks Bank & Trust in Four Oaks, N.C., said its May 2011 enforcement action has been replaced with a more lenient agreement that requires it to address governance issues and other matters.

Anchorage Capital Group and Carlyle Group have priced their final offering of common stock in Central Pacific Financial in Honolulu.

Court rulings in the past year are sending conflicting messages about whether a debtor's account number visible on a debt collection envelope violates the Fair Debt Collection Practices Act.

A three-year investigation by the Idaho Attorney General’s office into allegations that executives with a hospital misused charitable assets has ended after the two sides reached an agreement.