Consumer lending

The Human Account, a survey of 11,500 people, is intended to inspire banks and governments to come up with better ways to help low-income people.

Personal loans are "tricky to underwrite" because consumer credit scores are high at the time of origination and then drift downward, says Roger Hochschild, who recently took over as the head of Discover Financial Services.

The agency wants to change underwriting requirements in the regulation that lenders say will put them out of business, and give companies a break on the compliance deadline.

The money manager plans a big expansion in Atlanta; agency makes now rare determination that debt-collection practices were “abusive.”

Double-digit gains in card volume offset an uptick in problem loans.

Deposits topped $100 billion during the quarter while profits climbed 34% thanks to higher loan yields and lower taxes.

Consumer Financial Protection Agency Acting Director Mick Mulvaney is winding down some of the efforts his predecessor worked hardest on: enforcement of payday and fair lending rules and the Military Lending Act. Reporter Kate Berry shares the latest. 

Despite recriminations about how the crisis and ensuing regulations have tightened loan access, an actual assessment of mortgage credit availability finds the situation is more complicated.

Popular's 16% gain in deposits and a recent acquisition bode well for its future even though there has been a major net loss of residents since Hurricane Maria.

Cash Express LLC allegedly sent customers threats of legal action even though the time for taking legal action had expired.