Corporate governance

TALLAHASSEE, Fla.-Credit unions should consider encouraging members to use PIN debit over signature, one analyst suggests.

NORTH CANTON, Ohio-At times it seems many credit unions can't wait to push their older members out the door, but one company is cautioning that's a mistake.

RIVERWOODS, Ill.-Credit unions can grow their credit card portfolios in 2012, but one person is suggesting that they will do better if they pair their card offerings with a hyper-local spin on rewards programs.

BIRMINGHAM, Ala.-Time for credit unions to take the covers off their checking account "wow factor," while simultaneously also extending their reach.

DES MOINES, Iowa-Credit unions have to do a better job emphasizing to consumers that they are a much larger part of the community than the big banks.

WILMINGTON, N.C.-One analyst contends there is a revenue source CUs have not tapped that can some day bring them as much or more income than debit interchange.

TEXARKANA, Texas-Like other credit unions across the country, Red River Employees FCU has seen a strong increase in membership. It knows all too well its next challenge.

GREENSBORO, N.C.-A new government program offers a lifeline for credit unions with underwater mortgages on their books, notes Shannon VanSickler.

GLASTONBURY, Conn.-Expect more credit unions in 2012 to drive growth via significantly improved branch automation that takes the load off the front line and allows the CU to more easily absorb new members coming over from banks.

ST. PETERSBURG, Fla.-Credit unions often do a poor job of marketing their credit card offerings to members, according to one person who believes 2012 offers big opportunity to change that.

SAN ANTONIO-Even though budgets remain tight, credit unions must open the marketing purse strings or they will miss big growth opportunities in 2012.

POCATELLO, Idaho – Members have voted in favor of Pocatello Teachers FCU here being absorbed via merger by ISU CU.

SACRAMENTO, Calif.-The Golden 1 Credit Union topped all California banks and credit unions in a recent service satisfaction study by Prime Performance.

TUKWILLA, Wash.–To effectively cross sell a new member at signup, the front-line team must consistently follow five steps.

AUGUSTA, Maine – Maine credit unions will hit the airwaves throughout 2012 with a multi-channeled marketing program, including a second year of “Young & Free Maine.”

PENSACOLA, Fla. – A new team of superheroes is hitting the area’s billboards – life-sized comic book characters that are going to tout the Pen Air FCU message throughout 2012.

ROCKY HILL, Conn. – Nutmeg State FCU has selected six members who will carry its message through a local television ad campaign as the credit union’s “Super Fans.”

Dow Louisiana FCU has seen strong loan growth thanks to a sales culture based around what one executive calls "revolutionary service."

MIDLAND, Mich. – Members First CU has applied to state regulators to combine with Central Michigan Community FCU in nearby Clare, which would create a $300-million credit union.

TALLAHASSEE, Fla. – Florida Commerce CU has launched an investment services CUSO, Six Pillars Financial, that will offer financial planning, insurance and investment services.