Corporate governance

SAN DIEGO-It has been a busy year for Anne Legg, who received her MBA in May, saw her master's thesis win a CUNA CFO Council competition, and later become a CUNA Councils' white paper.

BOSTON-If credit unions combine an investment in technology with a strategic shift, they can tap into a market they historically have not penetrated: small businesses.

NEW LONDON, Conn. – NCUA on Friday said it granted a charter to Lawrence Memorial Hospital Employee FCU to serve any healthcare workers in Middlesex or New London counties, the first TIP charter granted this year.

ST. LOUIS – St. Bernadette CU has applied to state regulators to serve all 1 million residents of surrounding St. Louis County.

VINELAND, N.J. – Bay Atlantic has contracted with On Your Way to provide it with the company’s Generation Y marketing program.

LAKELAND, Fla.-Members walking into the Lakeland branch of Florida Central CU last month occasionally saw Branch Manager Bill Dodd sitting on a motorcycle in the middle of the lobby.

SAGINAW, Mich.-Training and textbooks have their place in helping a branch manager run the office, but nothing replaces first-hand experience, according to Fran Gibelyou.

BAINBRIDGE ISLAND, Wash.-When most branch managers lament their office's access problems, their concerns are generally about a poor location off the main drag or a parking lot too small for the membership.

SCHINNEN, Netherlands-Stranded in the Philippines with no money and needing a way back to his base, one U.S. soldier turned to his credit union while his overseas bank turned its back.

LEBANON, Ore.-Peter Walker believes that being a good branch manager requires making one simple choice each morning.

CINCINNATI-A branch is always more successful when staff take part in goal setting.

LAKE JACKSON, Texas-When you manage a branch with eight drive-through lanes, 12 member service lines and average 55,000 teller transactions a month, it's good to have a background in big-box retail.

PLYMOUTH, Minn.-A credit union can certainly invest in the most sophisticated of tools to drive deeper relationships and cross sales. But what really makes the branch environment work remains hiring the right employees.

AUSTIN, Texas-Effective branch managers today aren't in the trenches. They focus less on day-to-day activities and more on doing what needs to be done to run the branch as its own book of business.

ENGLEWOOD, Ohio-When marketing tactics or even rates aren't enough in a tough lending environment, sometimes extra effort from branch staff does the job.

LONGVIEW, Wash. – Fibre FCU has signed with On Your Way to provide it with the company’s Generation Y marketing program.

CORPUS CHRISTI, Texas – Fast-growing NavyArmy FCU, the largest credit union south of San Antonio, has applied to convert to a state charter and to add an estimated 1.2 million residents in nearby Hidalgo and Cameron counties to its field of membership.

MADISON, Wis. – The Filene Research Institute said the winner of its Idea Idol new innovations contest is HomeTrak, a device that follows the cost of owning a home in a unique way, helping homeowners plan for the maintenance and replacement costs of major appliances, home upkeep and other expenses.

INDIANAPOLIS-Horizon One FCU claims a small piece of credit union history in that it was the first CU to request two full counties as its field of membership, according to Ann Garmon.

MASSENA, N.Y.-Scott Wilson knows that without expanding the credit union's charter many years ago, today SeaComm FCU would be closing its doors along with the GM plant in this town.