Corporate governance

ANAHEIM, Calif.-A powerful idea can overcome anything, according to one expert. Yet sadly, in most organizations, including credit unions, those ideas lie dormant and undiscovered.

ANAHEIM, Calif.-For Land's End, respected for its customer service, it all begins by "thinking about the person on the other end of our decisions."

ANAHEIM, Calif.-At the age of 23, Nancy Lublin came home one day to find in the mail an envelope. Inside it was a check for $5,000 representing an inheritance from a grandfather.

ANAHEIM, Calif.-What is the personality of your CU? It's not a question to be lightly regarded, according to Susan Packard, the co-founder and former COO of HGTV, who offered CU leaders several different views on what it means to build a brand.

ANAHEIM, Calif.-If you think you're acting your age by simply not tweeting or engaging in other media, what you're really acting like is a poor leader, according to several people.

SALT LAKE CITY – Virginia’s Chartway FCU, still breaking into the Utah market, awarded members of its recently acquired HeritageWest and SouthWest Community credit unions $21,000 in financial gifts through the month of April as get-acquainted gifts.

SAN JOSE, Calif. – Technology CU has introduced a new program aimed at providing financial services high tech workers who have recently come to Silicon Valley and foreign nationals who have established residency or gained citizenship.

SANTA ANA, Calif. – Orange County’s CU is offering members a $50 reward for opening new accounts and an additional $50 for referring new members as part of a new branch opening in Lake Forest.

KAHULUI, Hawaii – Valley Isle Community FCU said yesterday it has agreed to absorb Kulia Ohana FCU, creating the Hawaiian island’s second-largest credit union with $103 million in assets.

WEBSTER, Mass. – Webster First FCU, one of the biggest credit unions in western Massachusetts, said yesterday it is expanding to the eastern part of the state with a deal to acquire troubled Saugus FCU, a one-time $68 million credit union in Boston’s northern suburbs.

ST. LOUIS – Gateway Regional CU, chartered to serve federal employees in the city of St. Louis, has applied to state regulators to serve all 1 million residents of the county and city of St. Louis.

KINGSPORT, Tenn.-The secret to Eastman Credit Union's success requires a short trip down memory lane, according to CEO Olan Jones.

SIOUX FALLS, S.D. – Bell FCU (formerly Sioux Falls FCU) and Midwest Partners FCU – two credit unions across the street from each other – have agreed to merge, creating a $65 million credit union serving 9,000 members.

POTTSVILLE, Penn. – Hidden River CU, a $110 million credit union serving the education community in Schuylkill County, has been approved by state regulators to convert to a community charter serving all 150,000 people in the county.

RALEIGH, N.C. – State Employees’ CU said its National CU Youth Week’s “Money Rocks at My Credit Union” promotion attracted $3.2 million in new deposits from 17,500 of its young members.

BOSTON – Metro CU is now open to students and employees at 14 area colleges after completing its merger with University CU.

SAN JOSE, Calif.-Technology Credit Union is reporting that a move it made to combine three divisions aimed at serving upper-income members has successful in growing and better serving the $325 million it now has in managed assets.

MIAMI-A sketchy economy and recognition it was over-extended on its auto loan portfolio led Bellco Credit Union to reexamine its risk-management strategies.

SAN FRANCISCO – Better Branches LLC, a technology CUSO owned by SAFE CU, has added two services to its Better Lobby product, called Referral and Cross-Sell Activity Tracking.

KENNEWICK, Wash. – HAPO Community CU is dubbing itself the “Official Sponsor of Summer” by sponsoring a number of events.