MADISON, Wis.-Over the last two decades Joette Colletts, regional manager of risk management for CUNA Mutual Group, has seen attitudes change at credit unions when it comes to internal fraud.

RANCHO CUCAMONGA, Calif.-CO-OP Financial Services is making available at no cost to credit unions a new consumer advertising campaign themed "Credit Unions Do."

WEST PALM BEACH, Fla.-A brand-new resource to assist credit unions in growing and serving members is now available: CUllaborationNation.com.

WASHINGTON-For credit unions, it's the biggest event of the year. For the city of Washington, D.C., not so much.

WASHINGTON-The following statistics are courtesy of Destination DC. All figures are for 2010; stats for 2011 are not expected to be available until later this year.

Reid Says Senate Will Vote

The Credit Union National Association and the National Association of Credit Unions joined a broad coalition of card issuers last week in a brief opposing a lawsuit filed by merchants claiming the Federal Reserve did not go far enough in capping fees on debit transactions last year.

FERNDALE, Mich.-CU ONE here has introduced a Debt Buster loan program, which it says is a mix of old-school underwriting and progressive packaging.

WASHINGTON-The White House has withdrawn the nomination of Washington credit union manager Carla Leon-Decker to the NCUA Board.

MUSCLE SHOALS, Ala.-A marketing campaign from Listerhill Credit Union here aimed at getting bank customers to transfer high-interest loans over to the credit union has received the 2012 "Best in Show" Diamond Award for 2012 from CUNA's Marketing & Business Development Council.

The Credit Union National Association's 15th anniversary of the Supreme Court's approval.

Two-billion dollar credit unions are pursuing conversation to a mutal savings bank charter.

Randy Romes, principal, information security services, for LarsonAllen LLP, shared a video with attendees of the recent NAFCU Technology & Security Conference. With a camera in his tie, Romes gained access to a credit union.

January Financial Anxiety Improves

FERNDALE, Mich.-Credit Union ONE here has quadrupled its social media reach in less than a week. The CU's Facebook page is ground zero for its "Random Acts of Kindness" promotion, awarding $250 in gift cards to Facebook fans during a five-week period.

WASHINGTON-Nearly 4,000 credit union representatives will arrive in the nation's capital this week, and many will head to the Hill to press Congress to support their priorities.

Regular online surveys to keep abreast of member sentiment should be a key part of a credit union's social media programs, a new study by the Filene Research Institute suggests.

PROVIDENCE, R.I.-Account-opening fraud could be better fought if credit unions had a better system of communication.

ALEXANDRIA, Va.-NCUA said it has received $5.25 million from HSBC for settling claims against the banking giant related to mortgage-backed securities it sold to five failed corporate credit unions.

Problems in strategic planning at credit unions often begin at the top, and then are compounded as they are filtered to the rest of the organization, if they filter down at all.