Truliant FCU and Topline FCU made changes to their member experience teams while other institutions also announced personnel moves.

New technologies could ease the compliance burden for many institutions but some say they could also widen the divide between large and small credit unions.

The tech company’s card seems to be raising consumers’ expectations that they should be able to get and use a card instantly and receive useful notifications.

Credit union leaders can't truly understand how consumers interact with their institution until they've walked through those processes themselves and dealt with the same pain points members face.

John Rhea has served as president and CEO of the Georgia-based institution for 11 years.

A look at some of the ways the not-for-profit financial sector intersects with the military.

Chesterfield's proposed merger into Virginia Credit Union is expected to be completed in early 2020.

The credit union retains a strong net worth position and saw a nearly 5% increase in members during the first three quarters of this year.

Politicians' grand plans to reform the college funding process won't come to fruition anytime soon, so credit unions shouldn't ignore the opportunties presented by student lending.

The Honolulu-based credit union saw a nearly 7% increase in new members, thanks in part to an expanded branch presence in West Oahu.

The regulator’s inaugural event on equity and inclusion highlighted the personal and professional but also veered into addressing hurdles credit unions face regarding this issue.

Margaret Hunnicutt, the institution's current former CFO and currenet CEO, will retire in January and be succeeded by the credit union's current chief financial officer.

Credit unions recently made new hires and promoted employees in areas such as human resources, finance and membership development.

The National Credit Union Administration approved a rule expanding institutions' access to nonmember deposits, but observers say it's unlikely to lead to a massive influx of new funding – at least for now.  

A June data breach at Desjardins Group, Canada's largest financial cooperative, is now believed to have impacted 1.5 million more members than first reported.

Whitefish Credit Union has surpassed $1.5 billion in total assets thanks to growth in consumer loans brought on by an increased digital marketing presence.

The right mix of AI and machine learning can help credit unions balance customer service with security.

From days of service to ongoing donations, credit unions are finding a variety of ways to give back to their communities this season.

With so many data breaches targeting merchants, banks and credit unions should not assume they are in the clear.

Three Rivers Credit Union in Bainbridge, Ga., and DOCO Credit Union in Albany, Ga., are expected to operate independently once the transactions are completed.