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Market Intelligence:
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  • Mobile banking
    When it comes to mobile banking, functionality trumps flashiness

    Credit unions that scored well in MagnifyMoney's Mobile Bank App Study reveal the secret sauce for boosting mobile banking usage.

    By W.B. King
    February 14
    Top tasks in mobile banking (Jan. 2017)
  • Dodd-Frank
    The upshot for banking from Yellen's Senate appearance

    Federal Reserve Chair Janet Yellen appeared Tuesday before an uncommonly collegial hearing of the Senate Banking Committee, but the lack of outward drama masked the fact that lawmakers from both parties were using her testimony to lay the groundwork for a broader battle over the future of regulatory reform.

    John Heltman
    By John Heltman
    Washington Bureau Chief
    February 14
    Fed Chairman Janet Yellen
  • Field of membership
    Two New York-area CUs broaden FOM

    Municipal CU and Healthcare Financial FCU have both widened their potential fields of membership.

    By Palash Ghosh
    February 14
    St Johns Joins MCU
  • Magazine Issue Year 2017
    Member Outreach

    How credit unions with the biggest potential to expand are looking to grow

    February 14
  • Community banking
    Special delivery: CUs in the community

    Helping the troops, donating to schools, providing assistance for life-saving research and much more.

    By Michael Bartlett
    February 14
    Robins 012717.jpg
  • Partnership agreement
    Two Hawaiian CUs to share retail space in Maui

    In a first for the Aloha State, two CUs there have entered into a branch-sharing agreement.

    By Palash Ghosh
    February 14
    Norman Okimoto, Hawaiian Tel FCU
  • Succession planning
    SF Fire CU names new chief

    Katherine Elser will replace Marla Shepard, who served as interim CEO following the departure of former CEO Darren Herrmann last June.

    By Palash Ghosh
    February 14
  • Workforce management
    Love is in the air – and at the office

    More than one-third of U.S. workers have dated colleagues, but how should credit unions handle office romances – both those that are successful as well as those that go sour?

    By Palash Ghosh
    February 14
    Office romance
  • Underbanked
    NCUA streamlines CDFI certification process

    NCUA has opened its first round of CDFI certification for the new year.

    By Palash Ghosh
    February 13
    ncua 2
  • Compliance
    CUNA report casts doubt on NCUA’s calls for insurance hikes

    The trade group says that by merging the Share Insurance Fund and Corporate Stabilization Fund to issue dividends now – instead of in 2020 – the regulator could avoid instituting new premiums to the NCUSIF.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    February 13
    Former CUNA Chief Economist and Chief Policy Officer Bill Hampel
  • Growth strategies
    A ‘Rogue’ strategy for growth

    Rogue Credit Union is growing rapidly, but insists it is not pursuing growth.

    By Michael Bartlett
    February 13
    Gene Pelham, CEO of Rogue Credit Union
  • Growth strategies
    Wescom’s ‘Big Blue’ strategy

    How partnerships with iconic Southern California institutions are helping expand the credit union's reach.

    By Michael Bartlett
    February 13
    Wescom Big Blue
  • Growth strategies
    We Florida goes ‘old school’

    In spite of a FOM that spans 46 counties, the $523 million-asset credit union is keeping the focus on the South Florida market place – at least for now.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    February 13
    Sandra Spence
  • Growth strategies
    Why ‘brand ambassadors’ matter for CU SoCal

    The $1.1 billion-asset credit union is focused on achieving its goal of "helping members find a way, not get in their way."

    By Michael Bartlett
    February 13
    CU SoCal HQ
  • Growth strategies
    Anyone can join: how open charters offer some CUs a nationwide reach

    Once upon a time, credit unions could serve anyone they wanted and there was no such thing as “common bond.” Sounds like a fairy tale, but it turns out a select few still can.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    February 13
    Potential members
  • Growth strategies
    Space Coast sticks to its mission

    Even with a massive FOM, the credit union is working to leverage existing relationships.

    By Michael Bartlett
    February 13
    Space Coast CU HQ
  • Growth strategies
    First Florida’s two-pronged growth strategy

    The $800 million-asset CU is using mergers and digital outreach to boost its brand and pick up membership across the state.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    February 13
    Brent Lister, First Florida CU
  • Growth strategies
    How a name change 40 years ago is still paying off today

    A simple rebranding in 1977 helped open up Golden 1 Credit Union to members throughout California.

    By Michael Bartlett
    February 13
    Golden 1 HQ.jpg
  • Underbanked
    How will CDFIs fare under Trump?

    Supporters of the Community Development Financial Institutions Fund, a Treasury program, are weighing the potential for budget cuts against the administration's interest in creating jobs and helping low-income communities.

    Allison Prang, reporter at American Banker
    By Allison Prang
    Reporter
    February 10
    AB-021017-CDFI.png
  • Compliance
    With delinquencies still rising, Melrose CU conserved by state

    After losing nearly $99 million in 2016 and delinquencies going through the roof, the taxi medallion-lending credit union has entered conservatorship.

    By Palash Ghosh
    February 10
    Melrose CU conserved
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

Download the American Banker app

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© 2026 Arizent. All rights reserved.