Richard Davis, the Minneapolis bank's CEO, is defending his decision to charge a fee for real-time payments. The move will allow it to earn back the cost of investment and prevent consumers from thinking of the bank as "a utility," he says.

For years, U.S. financial institutions have taken the position that it was riskier to replace legacy core systems than to leave well enough alone. Here's why that's beginning to change.

In the conclusion of a three-part interview, Ryan Singer, a blockchain-tech entrepreneur, explains why bankers should care about Washington's resurgent efforts to insert back doors into security systems.

Ally Financial has launched a mobile app that uses geolocation to caution smartphone-carrying customers when they are arriving at stores where they overspend.

The U.S. Postal Service is neglecting its profitable money-order business, which has lost 25% of its sales volume over the last five years. Big changes are needed to revive the product, according to a new report.

It sounds like a bad idea to seat customers in front of a screen to open accounts or get other higher-level services from remote banking officers, but BluCurrent Credit Union in Springfield, Mo., turned to video banking to cure its branch traffic woes and its members seem to like it.

More than bitcoin, blockchain is interfering with the margins and business models of the finance world. The technology is also challenging our banking institutions’ longstanding platform as intermediaries.

Airbnb, the company that disrupted the hospitality industry as Uber did to taxis, is sidling up to the fintech space.

A month after introducing the Express Business Loan for its customers, Eastern Bank in Boston says it is in talks with several banks across the U.S. to license the product.

To get more Americans into the financial system, the industry must find ways to help more people get access to the Internet.

Suddenly, online lenders are struggling, or paying higher prices, to attract the institutional money that has fueled their rapid rise.

Banks are starting to use Facebook Messenger as a way to connect with customers. For now, such interactions will be limited and largely based on artificial intelligence. Down the road, the move could place Facebook deeper into the lives of its customers and could give it an entrée into financial services.

Those who want to understand exactly how bitcoin is being adopted in the U.S. would do well to take a look at the tech startup Snapcard.

Retail banks must reinvent the way they charge consumers for their services at a time when institutions are struggling for profitability.

Bank of America customers could soon interact with the bank via Facebook's Messenger app, the banking company said Tuesday.

The partnership with OnDeck will allow the megabank to approve and fund loans in as little as a day, according to CEO Jamie Dimon. Meanwhile, OnDeck is eyeing similar partnerships with other banks.

Before banks are truly integrated into the digital landscape, they must break down data silos and implement steps to make data more accurate and actionable.

The New York company makes two- to three-year term loans of between $3,000 and $25,000. It is seeking to distinguish itself from other digital lenders by targeting young adults who have limited credit histories.

The U.K. Government is ramping up its efforts in supporting the country’s fintech industry, announcing Monday initiatives to create a fintech strategy unit and information hub for startups.

Banks are slowly warming up to the idea of open APIs, essentially tools that allow banks to easily connect with others, but BBVA's Shamir Karkal says that they will likely also push banks to modernize their core systems.