For years, Tian Jia made the kind of returns on his money that investors in the rest of the world could only dream of. The 29-year-old Beijing-based programmer had $440,000 on deposit at the Hong Kong bitcoin exchange Bitfinex until last week.

In 2008, the smartphone revolution had begun but there were no mobile-first banks and brick-and-mortar institutions were still watching whether mobile banking would actually catch on with consumers.

New documents shed light on the recent incident in which many prepaid card users reported that they were unable to access their own money.

Banks have gotten better at detecting digital banking fraud, but the process of closing and reopening accounts is still a mess — and that is what could send more customers packing.

Roger Ferguson is hedging his bet that regulators will go along with his plan to turn TIAA into a financial supermarket.

Application programming interfaces are the connective tissue of the digital transformation at banks. Their role is getting more important as consumers look for more ways to connect.

Banks need to embrace technology that can deliver the speed and personalization millennials have come to expect or risk losing this customer segment to fintech companies for good.

The sooner you and your organization can understand the potential impact, risk, and uses for blockchain, the better your chances will be of keeping your head above water.

The U.K. Competition and Markets Authority is looking to open application programming interfaces to spur competition in the country's banking sector.

The embattled firm is offering financial incentives in an effort to kick-start lending, but compliance-focused banks have been slow to respond.

Lending Club announced the resignation of its chief financial officer while reporting an $81.4 million quarterly loss due largely to fallout from the scandal that rocked the firm in May.

The scandal-plagued marketplace lender is set to report earnings Monday, and the results aren't likely to be pretty. The big question going forward is how quickly can it reverse the damage and win back the trust of investors.

Distributed ledgers have the potential to simplify and strengthen bank regulatory oversight when applied in the appropriate context, such as during the Shared National Credit examination program.

Banks must use analytics — rather than customer surveys — to determine what does and what does not inspire prospects to become customers.

The startup firm Paymency is seeking to offer an API-driven "banking-as-a-platform" service to the U.S. financial services industry.

Bots have slowly begun to creep onto the online payments scene, and they could offer a whole new, simpler way to part with our cash.

What was true in the late 1700s, the 1970s and the 1980s is still true today: bank customers want to interact with real-life people when managing finances.

A handful of banks and fintech companies are letting bank customers connect via chat bots on platforms like Slack of Facebook messenger. Some say this is the next big thing, while others say the technology still has a ways to go.

Banco do Brasil, the largest bank by assets in South America, wants to make more of a name for itself in the United States. It expects a new online banking platform to help draw mainstream consumers, and says an expansion from South Florida into the Northeast is likely.

The popular German digital startup Fidor Bank has agreed to be acquired by Groupe BPCE, the second-largest French bank.