The U.S. Postal Service is neglecting its profitable money-order business, which has lost 25% of its sales volume over the last five years. Big changes are needed to revive the product, according to a new report.

It sounds like a bad idea to seat customers in front of a screen to open accounts or get other higher-level services from remote banking officers, but BluCurrent Credit Union in Springfield, Mo., turned to video banking to cure its branch traffic woes and its members seem to like it.

More than bitcoin, blockchain is interfering with the margins and business models of the finance world. The technology is also challenging our banking institutions’ longstanding platform as intermediaries.

Airbnb, the company that disrupted the hospitality industry as Uber did to taxis, is sidling up to the fintech space.

A month after introducing the Express Business Loan for its customers, Eastern Bank in Boston says it is in talks with several banks across the U.S. to license the product.

To get more Americans into the financial system, the industry must find ways to help more people get access to the Internet.

Suddenly, online lenders are struggling, or paying higher prices, to attract the institutional money that has fueled their rapid rise.

Banks are starting to use Facebook Messenger as a way to connect with customers. For now, such interactions will be limited and largely based on artificial intelligence. Down the road, the move could place Facebook deeper into the lives of its customers and could give it an entrée into financial services.

Those who want to understand exactly how bitcoin is being adopted in the U.S. would do well to take a look at the tech startup Snapcard.

Retail banks must reinvent the way they charge consumers for their services at a time when institutions are struggling for profitability.

Bank of America customers could soon interact with the bank via Facebook's Messenger app, the banking company said Tuesday.

The partnership with OnDeck will allow the megabank to approve and fund loans in as little as a day, according to CEO Jamie Dimon. Meanwhile, OnDeck is eyeing similar partnerships with other banks.

Before banks are truly integrated into the digital landscape, they must break down data silos and implement steps to make data more accurate and actionable.

The New York company makes two- to three-year term loans of between $3,000 and $25,000. It is seeking to distinguish itself from other digital lenders by targeting young adults who have limited credit histories.

The U.K. Government is ramping up its efforts in supporting the country’s fintech industry, announcing Monday initiatives to create a fintech strategy unit and information hub for startups.

Banks are slowly warming up to the idea of open APIs, essentially tools that allow banks to easily connect with others, but BBVA's Shamir Karkal says that they will likely also push banks to modernize their core systems.

It's easy to get lost in the technological complexity of "application programming interfaces," but banks need to stay focused on improving business and customer outcomes, which is the ultimate goal.

Federal rules for technology-based firms providing the fast-moving sector certainty and consistency would be a benefit, even if rules are suboptimal.

The findings from the California Department of Business Oversight, which also included data on interest rates and delinquencies, could be a precursor to new state regulations.

The bank says the partnership will improve the online experience for borrowers. It is just the latest example of banks and online lenders teaming up to speed up decision-making and win over new customers.