Employee engagement

If your employees are unhappy, your customers will be the first to notice. Showing a little appreciation may be an investment in keeping both.

New tech-focused programs for employees can help banks evolve from within.

Gone are the days of a traditional career ladders, so credit unions must be willing to adapt to an evolving business landscape and employee expectations.

Community banks need to focus more on how their employees talk about the bank and less on new competition moving in.

It’s important for managers to address employee disputes, especially as generational differences are increasing.

In a hyper-competitive job market, credit unions are finding creative ways to keep staff engaged and sweeten the deal for potential new hires.

A shrinking bank landscape is creating potential opportunities, but analysts are mixed as to whether credit unions will see any growth as a result.

Credit unions are helping out in a number of ways, including making a donation to a charity that works with adolescents and providing scholarships to college-bound seniors.

There’s currently a focus on investing in technology and data to remain competitive, but financial firms also need to ensure they are helping workers adapt, argues Synchrony’s Margaret Keane.

There’s currently a focus on investing in technology and data to remain competitive, but financial firms also need to ensure they are helping workers adapt, argues Synchrony’s Margaret Keane.