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The estimated costs of recent digital glitches at BB&T, TD and Wells Fargo are in the hundreds of millions of dollars, but contractual and economic realities make it hard for banks to sue vendors for the money or fall back on insurance policies.
March 2 -
The founders of Seed are hoping to bring to small-business banking what their previous company, Simple, brought to personal financial management: much-easier-to-use technology.
March 1 -
A retired tech leader looks back on four decades of major changes in the credit union movement.
March 1CU*Answers -
Financial companies that derive most of their revenue from online and mobile channels have substantially higher fraud costs than do similarly sized companies that rely less on the internet, according to a new report.
March 1 -
Aspiration Bank relies on software tools to pull data from diverse sources to prevent fraud in account applications.
February 27 -
One problem is that banks are shifting to online and mobile channels for delivering advice, which is inferior to in-person communications, according to a recent survey conducted by J.D. Power.
February 26 -
Relying on data such as income, location and spending habits, bank apps are delivering customized financial advice and tips relevant to the consumer, such as details about local events.
February 23 -
The North Carolina bank is the latest regional to experience a widespread outage.
February 23 -
Some Wells Fargo customers on social media Thursday afternoon expressed frustration with not being able to log in to accounts digitally. The San Francisco bank responded in a tweet acknowledging the problem.
February 22 -
CU in the heart of California’s Silicon Valley will change its core system this summer.
February 22