Mobile banking

It's easy to get lost in the technological complexity of "application programming interfaces," but banks need to stay focused on improving business and customer outcomes, which is the ultimate goal.

Federal rules for technology-based firms providing the fast-moving sector certainty and consistency would be a benefit, even if rules are suboptimal.

Even as JPMorgan Chase tries to beat fintech firms at their own game it's still looking to these upstarts for inspiration, its CEO says.

As the pressure builds for mortgage lenders to offer digital — specifically mobile — tools, innovators in the space are encouraging the industry to keep the customer as the focus in designing new offerings.

Most consumers haven't developed a "muscle memory" for using mobile wallets, says Julie Pukas, head of U.S. bankcard and merchant services at TD Bank. It will simply take more time — and, more importantly, widespread merchant acceptance — before consumers feel comfortable paying with their phones.

U.S. Bank's steep price for instant payments risks limiting the feature's appeal. Rather than overcharging, banks need to think longer-term about how to drive payments volume.

Recent devaluations of startups and other signs of trouble do not mean the end of fintech upheaval but rather the start of acquisitions and other repositioning to advance stability.

Add U.S. Bank to the list of companies allowing its customers to access its mobile app through their thumbprint.

Bank of America appears to be retaining more deposits from recent branch sales, using technological advancements to keep customers despite the lack of a physical location.

Regulators are right to target overdraft and other fees as obstacles to banks offering affordable checking account options, but that’s just the beginning in developing transactional products that work for consumers.

Optimizing content for the mobile browser home page and its app is one of several changes Wells Fargo has been making this quarter. The updates underscore the growing importance of mobile.

Hackers penetrated the computer network of a Verizon Communications subsidiary, but the company says it plugged the hole before much data was compromised.

Fifth Third is using savings generated from closing more than 100 branches over the past year to expand its digital capabilities through a major IT hiring initiative.

BMO Financial Group is looking to bring a recent consumer-facing innovation to its corporate customers.

While many fintech companies are trying to disrupt banking niches, the blockchain has the greatest potential to completely transform finance the way Uber and others have done for their industries.

There is seemingly endless research on the attitudes of millennials toward banks, but the major takeaway from all of it is that banks can't expect millennials to want to bank only one way.

Research shows the more consumers interact with branch staff, the more they dislike the brand. To improve their image, banks need to emulate Apple and focus on every customer experience detail — in tech and in person.

Less than a year after investing in MX Technologies, USAA has partnered with the startup to provide personal financial management tools to its 11.4 million members.

Bluetooth beacons — small night-light-sized devices that can communicate with a mobile app as shoppers move throughout a store — may have the same potential for bank branches as they do for megaretailers like Target.

Capital One, Wells Fargo, Citigroup and FIS are among the financial services companies that believe Amazon's Echo device has a role in the future in digital banking. Here's why.