Mobile banking

While many banks prefer to be fast followers, RBC has a patent pending on mobile wallet technology. The goal is to secure a prominent place in customers' mobile wallets before it gets harder to do so.

A recap of the informed opinions (and the discussions they generated) on BankThink this week, including thoughts on regulatory complexity, Jamie Dimon's defense of the megabank model, and how vulnerable banks really are to tech startups.

BankMobile, a division of Customers Bank in Phoenixville, Pa., announced that it will be one of the first banks to adapt its mobile application specifically for the soon-to-launch Apple Watch.

Idea Bank in Poland aims to win over new small-business customers with an Uber-like service that orders cars equipped with ATMs and cash deposit machines to drive to them.

Banks are increasingly focusing on smartphones and tablets as the primary platforms with which to engage customers. But do they really understand how Americans use mobile devices?

Merchants are making a new argument in their years-long battle with banks over swipe fees, saying Apple Pay has locked them out of additional routing options mandated by Dodd-Frank.

FIS has designated a permanent area in its San Francisco office to test and showcase mobile banking and payment apps, highlighting the pressure on traditional vendors to stay current on emerging technologies and recruit young tech talent.

A recap of the informed opinions (and the discussions they generated) on BankThink this week, including thoughts on Wall Street's dwindling number of high-powered women and the merits and drawbacks of the CFPB's consumer complaint database.

A number of companies across the U.S. are harnessing technology to solve Americans' cash flow challenges. But there is much more to be done to bring these solutions to the millions of Americans who need them.

Apple Pay, Samsung Pay and Google Wallet are among the mobile payment services vying for dominance. Here's what every banker needs to know to get a game plan in place.

By poaching Ruth Porat from Morgan Stanley, it's clear Google wants to forge closer relationships with banks. That's because banks hold the key to helping Google expand its Google Wallet mobile-payments product.

Banks' profits from corporate banking are shrinking, as margins have tightened, a new study shows. But they can still win market share by cross-selling and offering tailored products.

BBVA Compass has selected Kony Inc.'s application design platform as it looks to create some new mobile banking applications, according to a March 23 press release.

Countries including Brazil, Nigeria, Malaysia and India have proved that there are viable ways to find alternatives to branches, use mobile devices to increase the reach of financial services and roll out government-supported financial inclusion projects.

The dress was casual. The presentations were edgy. But representatives of Capital One's innovation lab made it clear to the South by Southwest crowd that it's not exactly like the startups it wants to hire away from.

When customers have a problem on mobile or online banking and (gasp) need to turn to a real person, Bank of America's Steve Beasty wants them to have a seamless — and friendly — experience.

Mobile wallets will undoubtedly become more popular with time, but plastic cards won't be easily killed off. We add to payment options to increase security, options and convenience.

FirstBank Holding Company is appealing to young, outdoorsy and wired customers with soft marketing, including a smartphone-guided treasure hunt for free snowboards and skis at a Colorado resort.

Some banks have begun to make changes in how they activate customers' credit-card accounts to use Apple Inc.'s new mobile-payment system after reports of fraudulent transactions, according to industry consultants.

Suggestions that Apple Pay is unusually vulnerable to fraud were quickly refuted this week. The fact remains, though, that extra care is needed when verifying cards for Apple's mobile wallet.