Mobile payments

Prioritizing and accelerating strategic payments transformation initiatives will mitigate long-term revenue constraints and, if executed correctly, reduce total cost of ownership, says Icon Solutions' Simon Wilson.

Now is the best time for SMBs to adapt before the major influx of traffic that will come when businesses are allowed to fully reopen, says Fattmerchant's Suneera Madhani.

Much of the shift towards digital shopping and payments is likely to outlast the coronavirus pandemic, giving Starbucks an extra reason to open its incentive marketing to broader payment methods.

By boosting digital payments and mobile experience, issuers can turn routine transactions into meaningful interactions, says Entersekt's Simon Rodway.

Rolling out digital strategies now that enable creativity and innovation will establish a reliable foundation to prepare retailers to best meet their customer needs during whatever phase comes next, says Mobiquity's Sree Singaraju.

Mass transit usage cratered during the coronavirus pandemic, but there’s signs of recovery based on how people are paying for their fares.

While the use of behavioral biometrics such as keystroke patterns has become commonplace for web-based security, this has less applicability to mobile commerce given the different form factor and interface of a smartphone, says Incognia's André Ferraz.

The coronavirus pandemic has generated more interest in pay-at-the-pump apps, a growing segment of the payments industry that may not have grown fast enough to be ready for the sudden surge of interest in contactless payments.

Called the Dash Cart, Amazon’s new device uses a mix of cameras and sensors to identify items placed inside it — harnessing the power of its Amazon Go convenience stores in something much more portable.

Traditionally, consumers take summer vacations to recharge from the hustle and bustle of daily life, as well as to reconnect with families and friends, before moving on to the next phase of their lives such as the restart of schools or going back to work – but not this year.

Mobile payments provider Judopay is partnering with marketing specialist Thyngs to provide touch-free payments for pubs and restaurants that just reopened in the U.K.

The technology addresses both security and hygiene concerns, says Fingerprints' Lina Andolf-Orup.

COVID-19 has been a major accelerator in the shift to digital for most of us; how we take classes, do our jobs, connect with friends, and definitely how we shop, says PPRO's James Booth.

Amazon's Dash devices were an early, blunt take on the internet of things. But over the years Amazon has gradually phased out its Dash product line in favor of voice-based Alexa shopping and other alternatives.

It's not enough to just get rid of cash or go contactless. There's an entire experience to consider, says Tappit's Jason Thomas.

Luxury has gone out the window during coronavirus when it comes to credit card rewards point redemptions, according to new data from PayPal on where people are redeeming accumulated rewards.

To truly bridge the gap for moving small-dollar transactions to mobile and contactless, vast areas of the retail industry will need to adapt to accept cashless transactions.

Whether they take the form of a mobile wallet or a touch-free credit card, contactless payments are poised to take off as consumers — wary of using terminals and ATMs or handing cards back and forth — change their habits.

The Biblical narrative of the Tower of Babel was meant to explain why people throughout the world speak different languages, but in the modern-day payments version it apparently applies to the complex and problem-ridden transaction chargeback process.

Traditional U.K. businesses found innovative ways to serve their customers under coronavirus restrictions. Iconic London black taxi cabs, independent local community pharmacies, old-fashioned pubs, and QSRs have turned to in-app mobile payments to enable their businesses to carry on.