Payment processing

Customer support may seem like it's innovating through the use of artificial intelligence and chatbots, but all of that is built on a foundation that's stuck in the stone age.

The network says more than $100 billion in Swift GPI payment messages are sent daily, enabling payments to be credited to the end beneficiaries within minutes — and some within seconds.

Backed by the Clover platform, merchants using the devices can manage their businesses in real-time over an online backend portal that can be accessed from a smartphone, tablet, or computer.

AiFi uses artificial intelligence, sensors and cameras to outfit stores with a checkout-free system that can deploy without regard to the differences in store sizes.

With even the likes of WhatsApp and Google Chrome looking to integrate payment APIs into their offerings, this space is poised up for a lot of disruption, writes Sanat Rao, chief business officer and global head for Infosys Finacle.

American Express claims its rules allow it to better compete against other major card networks. The complaining states view anti-card steering rules as a way to block other networks from offering lower fees, thus resulting in retailers raising prices for consumers.

As financial services companies cool on gun sales, alternative currencies may step in to pick up the slack.

In the developing world, connecting payments to the Internet of Things could have an immediate and transformative effect on people’s lives.

If they haven't already, card-issuing banks will soon receive a shock when the speed of PSD2's requirements becomes clear. Payments will have to happen faster, and the deadline to make that happen is fast approaching.

eBay’s change of payments processor signals the strong and continuing shift toward local, alternative methods of payment around the world, writes James Booth, head of business development for PPRO.

Even before PayPal and eBay split, their relationship wasn't perfect. PayPal may have seemed like a service that was destined to fuel sales for eBay in the early days of e-commerce, but even after the companies merged they found occasional reasons for conflict.

Ant Financial, which operates China's popular Alipay wallet, has a plan for the U.S. that goes beyond its abandoned purchase of MoneyGram.

Citing a need for merchants to better understand payments behavior across various digital channels, Visa has launched Token Management Service for its global clients.

Momentum is continuing unabated for blockchain projects and initial coin offerings as the potential for blockchain continues to be realized.

Amazon Go has swung far to the side of self-service as the company has maximized on technology and eliminated the value of face-to-face interactions. This is not be a recipe for success for every retailer, writes Jon Croy, co-founder and CMO of Point Inside.

Even in 2018, when mobile commerce and mobile point of sale are commonplace, fintechs are able to find plenty of niches stuck in the past.

It would appear that momentum is continuing unabated for blockchain projects and ICOs (initial coin offerings), as the potential for blockchain continues to be realized.

The New York Times' Andrew Ross Sorkin wants banks and credit card companies to effectively ban assault gun sales if Congress won't. It's a dangerous idea. Here's why.

NMI, which provides payments gateway services for resellers of payment services, has purchased U.K.-based Creditcall to expand its EMV and contactless capabilities so it can support retail, e-commerce, mobile and unattended payments through a single platform.

Payments processor Shift4 Payments has acquired CurvePay, an independent sales organization focused on the taxi industry, the latest in a string of recent acquisitions.