Payments

Auto, personal and credit card originations have fallen as delinquencies have risen, but researchers called the slowdown a temporary rebalancing by lenders.

Looking at the rise in issuers that support mobile wallets, one might think the concept has finally gone mainstream. But the actual usage numbers remain dismal, with few indications of what — if anything — will steer the market toward mobile payments.

While banks know they must develop and launch new tools that are useful, convenient and intuitive, figuring out which tools meet that objective and employing them often seems out of reach.

Using good, old-fashioned customer service and consultation to cut down on merchant attrition has been part of the acquiring playbook for years. But that playbook is long overdue for an update.

A bot-powered wave is on the way, and some firms will adapt, others will simply perish. It will be survival of the fittest, writes Beerud Sheth, founder and CEO of Gupshup.

Balances 90 days past due are noticeably higher in 2017, new N.Y. Fed data shows. Though the trend has a lot to do with positives like economic expansion and easier access to credit, officials say it deserves careful attention.

The latest class of the Commerce.Innovated accelerator program run by Silicon Valley Bank and First Data demonstrates a focus on changing industries in addition to streamlining how people pay.

First Data Corp. and JotForm are working together on an integration enabling brick-and-mortar merchants to collect payments online more easily, along with detailed information on forms such as electronic signatures.

Payments processor iPayment Inc. is getting back into the merchant cash advance business.

The real lag behind fintech started when banks rested on those online and mobile banking laurels and allowed other players in the mobile space to bypass them in working toward mobile point of sale payment services, writes Jack Jania, senior vice president of strategic payment alliances at Gemalto.

Mastercard and Visa have also opened development centers in India, where digital payments are growing quickly.

Chatbots are the next big thing in payments. But a poor in-chat commerce strategy can turn off consumers and create bad user experiences.

The Minneapolis retail big-box chain aims to enhance the efficiency and profitability of a web business that has suffered setbacks in recent years

After rising 73 percent in 2017, Alibaba shares trade at a multiple of 64 times earnings. Tencent is trading at 56 times profit after a 71 percent rise in its stock.

Companies involved in content sharing or social media are seeing fraudsters try to create new accounts for their sites with fake credentials through bot attacks.

The European directive is an opportunity for U.S. institutions to update data protection, writes Seth Ruden, senior fraud consultant for ACI Worldwide.

Even as investors are lured by their price gains and volatility, the biggest institutions are reluctant to get in, raising further concerns about liquidity.

Alipay and WeChat Pay have become important drivers in the Chinese economy, putting the central bank in a position to force all third-party payment firms to connect to the new clearinghouse.

Both merchants and consumers still see the act of making a payment as a barrier and again look to technology to enhance the experience, writes Chris Koide, senior advisor and vice president of financial services for Bambora North America.

With this year's iPhone announcement getting closer, more rumors are spreading about how Apple plans to overhaul the way its phones handle payments. Some of these have already been confirmed by Apple; others are leaking in code the company has released.