POS and Retail

The Supreme Court is tossing a wrench into online payment processing at a time when tariffs are already threatening popular cross-border e-commerce and online marketplaces.

Once companies can recognize their customers without constantly asking security questions, they can shower them with benefits to enhance the shopping experience while bolstering their brand, writes Robert Capps, vice president at NuData Security, a Mastercard company.

From regulations such as GDPR and PSD2 to conversations at major conferences, financial services and payment companies are coming to grips with how vital it is to step up ID protection, according to Lina Andolf-Orup, global product marketing manager at Fingerprints.

CRM solutions have proved useful in providing a technological infrastructure for gathering data on a customer, but they are just that—an infrastructure. The larger difficulty is often managing the content and messaging that goes through the CRM pipeline, according to Patrick Kehoe, executive vice president of Messagepoint.

The move from standard to real-time transactions adds another layer of complexity and creates further opportunities for fraudsters. Quicker transaction times increase the chances of fraudulent transactions going undetected, writes David Worthington, vice president of payments at Rambus.

Artificial intelligence and machine learning can far exceed human capabilities. But AI is still only as good as the quality of data that's feeding the machine, according to Sunil Madhu, founder and chief strategy officer of Socure.

PayPal can combine its payment service, Braintree and Hyperwallet for a variety of use cases for online marketplaces and gig economy workers.

The Dixons Carphone hack shows again that merchants and payment companies need to do more to make data unattractive to thieves, according to Robert Capps, vice president of NuData Security, a Mastercard Company.

Scan-and-go payments and other mobile technology can redirect store resources toward more personal service to keep consumers in stores, according to Julian Wallis, retail director at Rambus.

Square Inc. shares climbed to their highest price ever after New York granted the company a virtual-currency license, letting customers in the state buy and sell Bitcoin.

Longtime Starbucks boss Howard Schultz was so invested in the company's mobile payments strategy that he once stepped down from his day-to-day duties to focus his full attention on the tech initiative. Without his involvement, will Starbucks lose its edge in fintech?

As contactless cards continue their momentum in the U.K., new use cases are popping up for the tap-and-go technology.

Microsoft is the latest to try to help a big retailer jettison cashiers — and the latest to discover how hard that is.

Going back to the debut of the free Square card reader, the mobile payments market has made fees — or the lack of fees — a major selling point.

Different digital wallets are designed for different purposes and merchants should do their research and respond accordingly, writes Ralph Dangelmaier, CEO of BlueSnap.

Mobeewave is rolling out its mobile point of sale technology in the United Arab Emirates, a country that still has very high cash usage despite government initiatives to encourage digital payments.

Businesses are tasked with carrying too much of the burden of protecting customers' personal information, and typically turn to Social Security numbers. The advent of self-sovereign identity may give consumers a chance to reclaim control over their data and how it’s used, Finicity's Nick Thomas writes.

Rising technology expense and security challenges will require institutions and ATM operators to get more creative in managing resources, such as finding new uses for discarded machines, according to Mark D. Smith, director of business development for MVP Financial Equipment.

Brick-and-mortar stores are rapidly adding self-checkout options usually linked to proprietary mobile apps, giving merchants more control over how payment options are presented.

PCI compliance can take time and is expensive, but it's a vital part of security and there are ways to mitigate the resource challenges, according to Justin Shipe, vice president of information security for CardConnect.