POS and Retail

Longtime Starbucks boss Howard Schultz was so invested in the company's mobile payments strategy that he once stepped down from his day-to-day duties to focus his full attention on the tech initiative. Without his involvement, will Starbucks lose its edge in fintech?

As contactless cards continue their momentum in the U.K., new use cases are popping up for the tap-and-go technology.

Microsoft is the latest to try to help a big retailer jettison cashiers — and the latest to discover how hard that is.

Going back to the debut of the free Square card reader, the mobile payments market has made fees — or the lack of fees — a major selling point.

Different digital wallets are designed for different purposes and merchants should do their research and respond accordingly, writes Ralph Dangelmaier, CEO of BlueSnap.

Mobeewave is rolling out its mobile point of sale technology in the United Arab Emirates, a country that still has very high cash usage despite government initiatives to encourage digital payments.

Businesses are tasked with carrying too much of the burden of protecting customers' personal information, and typically turn to Social Security numbers. The advent of self-sovereign identity may give consumers a chance to reclaim control over their data and how it’s used, Finicity's Nick Thomas writes.

Rising technology expense and security challenges will require institutions and ATM operators to get more creative in managing resources, such as finding new uses for discarded machines, according to Mark D. Smith, director of business development for MVP Financial Equipment.

Brick-and-mortar stores are rapidly adding self-checkout options usually linked to proprietary mobile apps, giving merchants more control over how payment options are presented.

PCI compliance can take time and is expensive, but it's a vital part of security and there are ways to mitigate the resource challenges, according to Justin Shipe, vice president of information security for CardConnect.

MyBucks plans to give away entry-level smartphones, loaded with the company's financial technology, to encourage mobile payments, mobile banking and broader access to digital services in Africa, where financial innovation often moves quickly.

The mobile app's popularity was joined at the hip with Starbucks gift cards and loyalty points, a formula that has traditionally been known to work well at other retailers through plastic cards.

The changes are designed to remove the complex set of fees that could vary from one mercant to another.

Merchants are interested in new payments technology, but there's still an understanding gap that keeps cash a viable option.

Merchants that want to use technology to boost sales can establish in-house systems labs to test new payment technology and apps, or find an external lab to do so.

Since addresses are recorded in the blockchain, it is possible to trace each transaction where the address was used, which aids in AML, according to Ron Teicher, CEO of EverCompliant.

The deal could be harmful to their bottom line because it will provide Amazon with more visibility into an even wider percentage of their e-commerce data, writes Ralph Dangelmaier, CEO of BlueSnap.

The cashierless Amazon Go store is barely more than an experiment — it's live in only one location in Seattle, with plans for a handful of stores to follow this year — but it has already sparked a race to put similar models in place.

While the 'buy button' is designed to benefit merchants, issuers and the card networks alike, merchants may not be willing to risk any tradeoff in their access to customer data.

There is a growing fraud problem encompassing much more than the direct value of lost merchandise. There is also manual order review, opportunity costs from false positives and the massive overhead of implementing fraud-fighting best practices, writes Ryan Breslow, CEO of Bolt.