Practice and client management

Together Credit Union helped almost two dozen organizations with its Day of Caring while other institutions made a difference in their own communities.

The Wisconsin-based institution has returned more than $11.7 million to members over the past six years.

It’s the company’s responsibility to come forward with the information about how an algorithm that could be discriminating against women borrowers was designed and the exact impact of it, she said.

Credit unions near the nation's capitol celebrated two decades of supporting Children's National Hospital, while institutions elsewhere found a variety of ways to make a difference for those they serve.

The Department of Health and Human Services has eliminated the need for health plans to use a standard unique health plan identifier, effective December 27.

The Louisiana company's willingness to combine with First Horizon without a big initial payday is fueling talk that other banks could be keen on selling at relatively inexpensive prices.

The company, which plans to become Altabancorp, said the initiative removes brand confusion and puts its size and scale on display.

Truliant FCU and Topline FCU made changes to their member experience teams while other institutions also announced personnel moves.

Dealmaking through early November is slightly ahead of last year's clip thanks to a recent flurry of merger announcements. However, excluding BB&T-SunTrust, values and multiples are shrinking.

Credit union leaders can't truly understand how consumers interact with their institution until they've walked through those processes themselves and dealt with the same pain points members face.

John Rhea has served as president and CEO of the Georgia-based institution for 11 years.

Politicians' grand plans to reform the college funding process won't come to fruition anytime soon, so credit unions shouldn't ignore the opportunties presented by student lending.

The veteran banker succeeded Randy Sims, who recently retired. Sims had been the Arkansas company's CEO since replacing Allison in 2009.

Consumer identities are becoming increasingly digital and more prone to privacy risks. Lawmakers cannot sit idle.

Margaret Hunnicutt, the institution's current former CFO and currenet CEO, will retire in January and be succeeded by the credit union's current chief financial officer.

Credit unions recently made new hires and promoted employees in areas such as human resources, finance and membership development.

The credit bureau will consider borrowers’ rental payment history and professional licenses; bank looks to build business on the other side of the Atlantic.

While layoffs at big banks get the headlines, small and midsize lenders are also trimming payrolls in response to lower rates and fears that a recession is getting closer.

Whitefish Credit Union has surpassed $1.5 billion in total assets thanks to growth in consumer loans brought on by an increased digital marketing presence.

From days of service to ongoing donations, credit unions are finding a variety of ways to give back to their communities this season.