Practice and client management

Dort Federal Credit Union provided a free meal to all of its branch employees for CU Lunch Local while other institutions served their communities in other ways.

Zachary Wasserman will succeed Mac McCullough, who is retiring at the end the year.

Tom Lopp will succeed Gary Judd at the end of November.

The companies say they're working hard to complete their deal this year — including spending millions on retention payments and other items — but there's no guarantee how quickly regulators will make their decisions.

The Gainesville, Fla.-based institution has a new TIP charter granting membership privileges throughout Florida, but no new branches are currently planned.

In celebration of International Credit Union Day, CU Journal presents its 22nd annual photo essay showcasing "the credit union difference" in action.

From increased cellphone usage to shifts in consumer expectations, two longtime executives look back on how the day-to-day business of running an institution has changed in recent decades.

The Pittsburgh company’s “branch lite” approach to retail and middle-market banking in new markets will break even sooner than expected and has had a noticeable impact on loans and deposits.

The deal will create a nearly $500 million-asset bank.

Northern California utility company PG&E recently shut off power to more than 2 million consumers, meaning some insitutions had to move quickly to minimize the outages' impact on operations.

Perhaps the biggest test that Charles Scharf will face when he starts next week will be how to control expenses while still trying to make the necessary investments in risk management to satisfy regulators.

The acquisition of Farmers & Merchants Bank created a bank with more than $200 million in assets.

Its quarterly results show lower rates and emerging credit risks can be overcome. Whether most banks have all the same levers to pull is another matter.

The tiny Monarch Federal Credit Union joined Firefighters & Company FCU in order to offer its 1,000 members a wider range of products.

Notre Dame Federal Credit Union named a team to oversee its Arizona operations while other institutions made their own personnel moves.

Companies are turning off prospective customers and employees with misguided approaches.

Community banks and credit unions are eager to innovate, but technology upgrades must be done first, says Bruce Lowthers, FIS banking solutions president.

BofA’s do-no-harm approach to AI; looking at what comes next for Fannie and Freddie now that they get to keep their earnings; ruling cuts short debt collectors’ victory lap over CFPB proposal; and more from this week’s most-read stories.

Credit unions across the country are making a difference through repair projects, baseball sponsorship to fight hunger and more.

Some credit unions are experimenting with ambient scenting – adding distinctive but unobtrusive smells – in their branches. While those fragrances are meant to reinforce the institution’s brand, they could also have unintended negative effects.