Practice and client management

Credit unions have not invested enough in analytics. But changing that would help the industry compete with big banks and improve efficiencies.

The first full day of America's Credit Union Conference in Orlando hit on a variety of topics, including narrowing the gender gap and ongoing attacks from banks.

First Internet is poised to acquire an SBA lending team to help it meet an ambitious loan target for the year — a target the CEO plans on doubling in coming years.

Erasmo Ramos will move from one southern Texas CU to another.

Shareholders of both companies will meet separately next month to cast ballots on the $28 billion deal, and BB&T investors will also decide whether the new company should be called Truist Financial.

Millions of Americans feel let down by the government and other trusted entities, but credit unions are stepping forward to fill the void.

With millions of consumers switching their primary financial institution annually, many credit unions are faced with a quandary: come up with the money for digital offerings or risk losing a growth opportunity.

A Wisconsin credit union's agreement to acquire a small Chicago bank, the eighth credit union-bank deal this year, led bankers to once again call for policymakers to slow the trend. A credit union trade group complained that banks are trying to stifle competition.

A $19.1 billion aid package signed into law earlier this month is welcome news for credit unions in Nebraska and a host of other regions that have suffered from recent natural disasters.

Truliant Federal Credit Union claims that the BB&T-SunTrust post-merger brand represents trademark infringement and unfair competition.

From recognition as a pillar of the community to honors for innovative partnerships and awarding funds to young scholars, here's a look at how credit unions are giving back.

The deal, among the four biggest bank acquisitions announced this year, would make Prosperity the second-largest bank based in Texas.

Conference overload and sexual harassment response strategies are top of mind as CUNA and NAFCU prepare to simultaneously host their annual summer meetings.

"Truist" was roundly mocked when it was unveiled as the name of the merging BB&T and SunTrust, but it’s hardly the first bank moniker to elicit a "huh?" from critics.

Hard sell ahead for BB&T-SunTrust as ‘Truist’ lands with a thud; Citizens looks to poach BB&T-SunTrust talent; what the Senate AML bill means for banks; and more from this week’s most-read stories.

Synapse is working to refine its application programming interfaces to meet know-your-customer and other complex requirements, but it's a tall order, the head of the back-office-services platform says.

Brittany Baker is taking over for Barbara Vitolo, who is retiring after more than two decades at the Pennsylvania-based credit union.

Many CUs feel they can't compete with banks' technology offerings, but the right strategies and investments can help institutions of all sizes stand out in a crowded marketplace.

Readers respond to BB&T-SunTrust's rebranding, consider the future of home equity loans, debate the number of credit unions buying up community banks and more.

The Tulsa, Okla., bank is adding Jim Thompson as director of senior housing investments.