Practice and client management

The Utah-based CU is issuing a nearly $2 million rebate for 2018 and has returned $13 million to members over last 15 years.

Her guidance of a former credit union through the crisis and into a profitable bank, her advocacy for reg relief and other industry priorities, and her vocal support of women seeking to knock down many of the same workplace barriers she faced make her one of our Best in Banking honorees.

In a bid to show it can best the competition, the Massachusetts-based institution will donate to a local food pantry every time new members join the CU and download its app.

A meticulous approach to expansion, along with an ability to produce solid results while based in a slow-growth state, explains why Hageboeck is a Best in Banking honoree.

The Bridgeport, Conn., company is developing a specialty in banking technology businesses. Like so many other small regionals with ambitious growth plans, it faces a tricky balancing act: how to take creative risks without getting in over its head.

He will take over as CEO from Carlos Torres Vila, who becomes chairman at year-end. Still unknown: who will run the company's U.S. bank once Genç moves up.

Proponents of real-time payments systems say banks must embrace them given consumer demand for more immediacy and transparency, even if criminals will try to exploit them.

As the industry relies more on digital products, credit unions are looking for ways to update their financial literacy programs to become more interactive and reach a broader audience.

From recognition as a top workplace to giving back to nonprofits and making a difference for those in need, here's another round-up of credit union community news.

Consumers are already overwhelmed with marketing messages. Here's how to break through.

The company will pay $64 million in cash and stock for First Beeville Financial.

Technology is often cited as the leg up large banks have in winning over customers, but regionals are worried about the “billions and billions” bigger rivals can pour into ubiquitous ad campaigns.

Stephen Gordon, who led the bank's recapitalization in 2010, is being replaced as CEO on an interim basis by former FirstMerit CEO Paul Grieg.

The Connecticut regional bank will pay $327 million for the parent of Belmont Savings Bank.

Institutions will only ensure their long-term prosperity if they establish the right training and empower staff. Here's how to do that.

Nearly all banks need more fee income, and many have extra cash for investing in growth. Some have started buying up wealth management firms, while others have decided to pare back and specialize.

Michael Daly had been the Boston company's president and CEO since 2002. It did not say why he left.

Andrew Leventis will take over for Ralph Monaco, who is retiring in December after seven years with the regulator.

Mike Walrod will lead CU Holding, a subsidiary of Mazuma Credit Union that oversees several credit union service organizations.

The Florida company will have more than $16 billion in assets, along with increased scale in Georgia, when it buys National Commerce.