Practice and client management

In what would be its third acquisition in a year, the company formerly known as BofI Holding is buying a firm that clears trades for independent broker-dealers.

The trade group says credit unions will have access to a variety of state and federal resources.

A new agency Web page has information on nearly every aspect of the agency's operations, including de novo applications, bank exams and failures.

The regional bank is putting its corporate stamp on branches in the two states.

From donations to help young scholars to honoring the military, providing relief from natural disasters and more, here's a look at how credit unions are giivng back.

Whitney Austin is still recovering after being shot 12 times by the man who killed three people in the Cincinnati bank’s headquarters branch last month. The digital product manager has a new cause, has formed a foundation and is rethinking working life as she prepares to return to the bank.

The bank has long collected data about digital interactions. Now it’s adding tech to gain knowledge from phone call to better understand each customer.

Banks’ tab to fight hackers rose 9% from last year by one measure. Investors want them to rein in tech investments, but security experts say the crooks are getting smarter and smarter.

The company will pay $96 million to buy HomeTown Bankshares to gain scale in western Virginia.

The central bank is mulling measures to broaden the number of banks receiving reg relief; Lisa Stevens was a top deputy to the former retail chief during the phony accounts scandal.

Stevens will step down this month as head of the Western region, which had been cited for widespread customer-integrity violations. However, she had been credited with raising concerns about aggressive sales practices.

First Foundation sold loans to Freddie Mac to free up space for higher-yielding credits. It then bought the securities that were formed to replace other, lower-yielding assets through an often overlooked program.

Financial firms must follow customers from mobile devices to desktop and back without missing a beat.

Joseph Whitaker will take over as president and CEO of SkyOne Federal Credit Union later this month.

Among the three measures is a requirement for boards of publicly traded firms to include more women.

Citizens & Northern will pay $43 million for the $348 million-asset Monument.

AmeriNational Community Services plans to form an industrial bank in Nevada.

Our 16th annual Most Powerful Women in Banking rankings; why Regions did away with teller jobs; small banks lagging in deposit share; and more from this week's most-read stories.

Shay Santos, who has been with the Madison, Wis.-based credit union for nearly three decades, succeeds John Lowrey, who passed away in June.

AI-powered assistants will change the customer experience for the better, but first they must achieve a more human level of service, executives said during a discussion at Finovate.