Practice and client management

Report How Identity Mitigates Risk

Most organizations operate with an incomplete understanding of consumer identity, risking millions of dollars in identity fraud, inefficient use of fraud resources, and degraded customer experience. Investing in identity helps mitigate these risks. Learn how forward-thinking organizations use identity to mitigate fraud risk while connecting with customers efficiently.

PARTNER INSIGHTS FROM Neustar
Top 10 Financial Institution Decreases Manual Review Rate 35%

A top 10 financial institution observed a high manual review rate for new customer applications was cutting into account opening numbers and lifetime value metrics. By introducing Neustar data into existing checks, the financial institution could reduce manual review populations 35%, reduce incurred fraud 11%, and increase new customer acquisition 1%.

Sponsor Content from Neustar
Infographic Mitigate Fraud and Consumer Friction with Integrated IDV

Cybercriminals are driving fraud rates higher and pressuring financial institutions to increase rather than reduce consumer friction. Learn how forward-thinking firms address fraud threats and improve customer experience via integrated identity verification.

PARTNER INSIGHTS FROM Neustar
Authenticate Consumers Quickly and Reliably for Better Fraud Mitigation

Financial institutions risk losing millions to fraud while frustrating loyal customers when they do not know whom to trust in digital interactions. Flag possible fraud while allowing legitimate transactions through faster by understanding whether the consumer’s identity links to their device.

Partner Insights from Neustar
White Paper Prevent Fraud With Unhackable Certainty

Not only are fraud costs increasing, but fraudsters are constantly working hard to discover new avenues of attack—and are getting better at covering their tracks. Learn how forward-thinking financial organizations are improving fraud prevention and customer experience with dynamic data elements.

PARTNER INSIGHTS FROM Neustar
Compensation

Dimon pay should be rejected by JPMorgan investors, advisor says

JPMorgan Chase shareholders should vote against CEO Jamie Dimon’s pay package, the proxy advisory firm Glass, Lewis recommended, citing a “disconnect” between his compensation and the bank’s performance.

By Scott Carpenter and Hannah Levitt, Bloomberg News

May 6
BankThink Public banks: A viable, safe way to leverage public money

Properly designed public banks would be safer than private banks while promoting economic growth.

May 6

David L. Dubrow

ArentFox
Credit unions

Community Financial Credit Union in Michigan names new CEO

Tansley Stearns will succeed the organization's longtime chief executive Bill Lawton in June.

By Frank Gargano

May 4
Credit unions

CEO of Tropical Financial Credit Union in Florida retiring

Richard Helber stepped down after 12 years as Tropical's chief executive. He will hold an advisory position through the end of the year.

By Frank Gargano

May 2
Gender discrimination

JPMorgan billion-dollar advisor accuses bank of misogyny in U.S. complaint

A JPMorgan Chase financial advisor filed a federal workplace complaint accusing the bank of harboring a culture of “unchecked greed, avarice and misogyny” and undermining her by excluding her from client meetings and taking away her resources.

By Malathi Nayak, Bloomberg News

April 29