Retailers

The technology revolution requires ISOs and agents to pursue merchant relationships based on a range of services in addition to traditional hardware.

The processor has launched its Integrated Solutions Group, a new segment that focuses on software development tools for integration with First Data platforms.

As consumers use digital channels more, merchants are under pressure to not only make payments seamless, but tie transactions to broader customer-facing and internal functions.

Amazon is revamping its cobranded rewards card, adding a higher tier of rewards for people who pay a $99 annual fee — as 65 million people already do — for Amazon Prime membership.

By providing lots of data, and encouraging consumers to carefully examine their statements, merchants and payment companies can reduce fraud and chargebacks.

Alibaba Group Holding Ltd. pioneered shopping on the internet in China. Now it thinks it can teach old-school retailers a thing or two about real-world commerce.

Integrations with software as a service providers are enabling small online retailers to partner with and compete against the mega-retailers across all major channels.

Apple Pay, Android Pay and Samsung Pay may seem to have a marketing edge over retailers' mobile wallets, but there is strong momentum among apps that serve individual merchant brands.

British consumers, who helped the economy emerge largely unscathed from the Brexit vote, now face their next big health check.

Prior to the October 2015 EMV chip-card liability shift in the U.S., various merchant groups expressed concerns about factors that would keep them from meeting that deadline — some of which remain beyond their control.

Retailers are fighting back against financial industry efforts to repeal a cap on debit interchange fees.

Amazon's checkout-free shopping model, currently in testing with employees, is a clear threat to the status quo for retailers. But does it also pose a risk for banks?

JPMorgan Chase & Co.’s role in mobile payments is getting more interesting.

2017 promises to be a defining year for many in the payments industry. Here's a look at what to expect.

Consumers want to feel mobile wallets are secure and widely accessible before substantial adoption is possible.

One of the highlights of the holiday season for retailers has been the vast growth of e-commerce, but subscription businesses are also enjoying a sizable bump, providing a potential threat to more static retail gifting.

It’s been more than a year since Michael Abbott, former CEO of the ill-fated mobile wallet venture Softcard, moved on. Behind him is five years and millions of dollars spent by the major U.S. mobile network operators — and a wealth of experience that can benefit anyone looking to do better mobile payments' next chapter.

The migration has been slow, but COOP Financial Services says there's momentum for adoption and usage. There are also signs that card fraud risk is improving.

Alipay's fast growth is partly attributed to the huge size of the Chinese market, but it also deploys strategies that can serve as an example for mobile wallets in other parts of the world.

As retailers, banks and technology companies continue to suffer data breaches, issuers and merchants need to take extra care when selecting payment vendors.