Retailers

Chase Paymentech has launched Mobile Dashboard, an interactive reporting display for merchants.

American Express Co. is ready for its new small business program, OptBlue, to take the spotlight after several months of testing and a soft launch with acquirers.

James B. Lipham is retiring as senior executive vice president and chief financial officer at Total System Services Inc.

North American Bancard (NAB) is adding technology from Moki in an attempt to secure and manage its in-store mobile point of sale system.

Security can be difficult to improve at gas stations because payment hardware is built into the pumps, making it costly and difficult to upgrade. First Data and VeriFone are teaming up to overcome this challenge.

Bringing a point of sale terminal to market isn't as easy as it used to be. Since the introduction of contactless and mobile payment tech, the number of tests a manufacturer must pass for certification is "unbelievable," executives at U.K.-based Spire Payments say.

Key decision makers in the payments industry recently gathered for SourceMedia's 2014 Card Forum and Expo. They discussed the trends shaping the industry and their own strategies for surviving the challenges ahead. Here are a few highlights.

Revel Systems is offering a new accessibility bundle for its tablet-based point of sale system.

Square has launched an order-ahead feature and other services to boost its appeal to brick-and-mortar merchants, but history has shown that merchants can be fickle about which features they'll pay more to use.

Viableware has added the ability for full-service restaurants to accept EMV-chip cards with its handheld card reader, Rail.

Biometric authentication company NXT-ID will soon roll out a wallet that is designed to digitally store payment cards without a mobile phone.

As independent sales organizations (ISOs) offer new payment technology and other services to improve merchant relationships, the ISOs have to decide whether to charge a fee—a difficult decision that can differ from one merchant to another.

PayPal and the mobile technology provider QikServe are working to enable U.K. hospitality businesses to accept orders and payments through the PayPal smartphone app.

Mobile imaging is vital to Green Dot's GoBank account, which relies on the mobile device for nearly all customer interaction.

Global payments processor 2Checkout has closed on the final tranche of a $60 million investment that it will use to fuel its move into international markets.

Most financial institutions and issuers of debit and credit cards, as well as merchant branded private label payment schemes, miss three key areas of due diligence in their return on investment (ROI) analysis of card-linked offers (CLO) programs: Incremental merchant results (Performance), Consumer offer targeting (Relevancy) and Merchant offers (Content).

Being influential in the payments industry isn't just about positions or titles; it's about driving the course of business while also setting an example for others to follow in their careers and personal lives.

Discover's not worried about the increase of alternative payment companies offering hefty rewards in an attempt to cut into interchange revenue, Chairman and CEO David Nelms told investors on April 22.

Card-linked marketing is a useful but underused method to reach consumers, according to a new survey of chief marketing officers by Bank of America and The CMO Club.

Square is seeking a buyer, according to multiple reports, but the company's official statement indicates otherwise.